AVOID THIS COMPANY AT ALL COSTS. oURS WAS FITTED OVER 6 YEARS AGO AND THERE WERE NO REVIEWS TO READ. i WISH THERE HAD BEEN...
PRETTY MUCH THE SAME COMPLAINTS AS I'VE READ.
THE FITTER DID A REASONABLE JOB ALTHOUGH HE BROUGHT HIS BUDDY WITH HIM TO CHAT TO FOR THE DURATION OF THE JOB. THIS CHAP WASN;T A FITTER AND JUST DRANK TEA & COFFEE ALL DAY AND STOPPED THE OTHER GUY FROM GETTING ON WITH IT. THE AREA MANAGER WAS INCREDIBLY RUDE WHEN I ASKED WHO HE WAS ON KNOCKING ON MY DOOR AND PRACTICALLY BARGING HIS WAY IN TO MY HOUSE! I ASSUMED HE WAS CHECKING ON THE PROGRESS OF THE JOB BUT NO - HE WAS SELLING MOBILE PHONES TO THE FITTER AND HIS MATE.
THE SURVEYOR DIDN;'T PLAN IT OUT PROPERLY. ON THE LAST DAY OF THE JOB, THE WORK STOPPED AND THE FITTERS DISAPPEARED. THE DISHWASHER DOOR COULDN'T OPEN AS A HANDLE FROM ANOTHER CUPBOARD WAS BLOCKING IT! DK'S RESPONSE WAS TO OFFER TO CUT ANOTHER CUPBOARD IN HALF!!! I REFUSED THIS. NO ONE WAS INTERESTED AND I HAD A HALF FINSHED KITCHEN WITH A NON OPENING DISHWASHER.
IT TOOK MANY PHONE CALLS TO KD TO TRY AND SORT THIS OUT AND I ENDED UP HAVING TO INVOLVE MY LOCAL TRADING STANDARDS WHO WERE BRILLIANT.
THE RUDE AND ARROGANT AREA MANAGER GOT PUT IN HIS PLACE BY TRADING STANDARDS AND WITH THEIR INTERVENTION i GOT AN NEW APPLIANCE FREE AND THE REMAINDER OF THE BALANCE WAS NOT PAID TO THEM.
ANOTHER FITTER HAD TO COME AND REFIT THE DISHWASHER IN ANOTHER PLACE DUE TO THE DOOR HANDLE ERROR AND SUBSEQUENTLY DAMAGED MY NEWLY TILED FOOR.
A JOB THAT SHOULD HAVE TAKEN A WEEK AT THE MOST STARTED IN SEPTEMBER AND BY THE TIME THE DISHWASHER WAS REFITTED WAS AFTER XMAS!!!
Feb 13th, 2008
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