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Kwik-Fit Tyre & Exhaust Centres

Kwik-Fit Tyre & Exhaust Centres

Kwik fit with their signs and glorious advertising 'you can't get better than a Kwik fit fitter'- you'd think well, I must give them a try, because one of the beauties of Kwik Fit is that they are literally everywhere, yes literally everywhere. Last count there were at least 600 of them around ... Read review

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Reviews of Kwik-Fit Tyre & Exhaust Centres »

1-5 of 71 reviews of Kwik-Fit Tyre & Exhaust Centres Show all reviews

Kwik Fit misfit

Advantages: Many centres, atrractive setup
Disadvantages: Shoddy after sales, workmanship not always upto standard, maybe dishonest

Kwik fit with their signs and glorious advertising 'you can't get better than a Kwik fit fitter'- you'd think well, I must give them a try, because one of the beauties of Kwik Fit is that they are literally everywhere, yes literally everywhere. Last count there were at least 600 of them around the country. An attractive proposition if your looking for a garage. Or is it?

Kwit Fit, founded by Tom Farmer, and its first centre opened ...
...by the Ford Motor Company for a cool £1bn only to be sold in 2002 to CVC Capital Partners and again in 2005 to the French company PAI Partners.

Kwik Fit prides itself on customer service, you notice this on their flyers which reads 'customer satisfaction' but with satisfaction struck through and replaced by 'delight' above. Question is, how far is this true?

Certainly, the availability of garages are not an issue. I ... more

makro74 23.08.2008 (23.08.2008)
Ciao members have rated this review on average: very helpful
Review of Kwik-Fit Tyre & Exhaust Centres

Competitiveness of APR

Comprehensiveness of ra...

Product package

Efficiency of service

Value for money

Online - Content/organi...

Online - Reliability/sp...

Online - Ease of applyi...

Online - Pre-purchase i...

Tyred of paying high prices...

Advantages: Quick efficient service and a good price too
Disadvantages: None spring to mind

I had to finally accept the truth - all four tyres on my car needed replacing, despite the protests from my credit card. I went to my local branch of ATS and asked for a price. They quoted £528 and could have the tyres in and on my car the next day. I went home slightly grief stricken by this amount so got busy on the internet to see what other prices I could find (whilst my credit card hid under the bed, quietly sobbing.) I wasn't particularly ...
...fairly remote part of Wales so outlets of any retailer are few and far between. However, I did have a look at Kwik Fit's website www.kwik-fit.com to see if there was a branch nearby, and if so, what price they could offer. I thought that it would be quite complicated and I would need to search through lists of tyres, with weird specifications and numbers on them that wouldn't mean a lot to me but I was pleasantly surprised! On the Kwik Fit site, ...

Pip2002 28.10.2009 · Read full review
Ciao members have rated this review on average: very helpful
Review of Kwik-Fit Tyre & Exhaust Centres

Kwik, drive away before they change their minds

Advantages: Local, easy parking,
Disadvantages: you may not be so lucky...

...off to the garage. Cue Kwik-fit - picked purely due to its location. Located on the main road, even we could spot its massive exterior and obvious blue sign. The car park was ample for my rubbish parking so we dumped the car and wandered in. Playing the ignorant female card, we announced we had a puncture which needed immediate repair and a replacement one that may or may not be attached to the car properly. Perhaps it was my elderly mother who ...
...fluttering that did it, but nevertheless 3 men clamoured to help us. After explaining the situation - NEC was waiting, mother impatient, stupid temporary tyre that wouldn't get us up the motorway etc- we needed the puncture done by sun morning. The lovely man said it would be done and we could pick it up before 6 the same day or anytime sat or sun - perfecto! Not bothering to ask the price, we set off knowing that the problem would be resolved and ...

rolletrog 02.04.2008 (03.04.2008) · Read full review
Ciao members have rated this review on average: very helpful
Review of Kwik-Fit Tyre & Exhaust Centres

Tyred of bad service - Try Kwik Fit

Advantages: My nearest tyre dealer (to home). Excellent service. Reasonable prices.
Disadvantages: None that I found.

...to go with my local Kwik-Fit as they were within walking distance of my house and I could go home if I needed to leave the car for any length of time. They ordered the tyres in for me and I took the car in to have them fitted. Service When I arrived I said it was the rear tyres that had worn and needed replacing. They checked the front tyres for me (oh oh! I thought. Here we go with the 'You really need to replace these too madam……) but to my surprise ...
...impressed I am intending to write to Kwik-Fit and express my gratitude. I can only give my experience of my local Kwik-Fit and not the company as a whole but if this is an example of how Kwik-Fit now want to treat their customers then hat's off to them. ...

freakydeaky 11.04.2003 · Read full review
Ciao members have rated this review on average: very helpful
Review of Kwik-Fit Tyre & Exhaust Centres

Kwik-Fit. The story, the moral, the Pros & the Con

Advantages: Quick, friendly, convenient locations
Disadvantages: Practiced con artists

...INTRODUCTION: It seems that Kwik-Fit don't just have a difficulty with spelling, they also have a problem with honesty. Their staff earn commission on what they sell and consequently a young woman like me, dependant on her car, instantly transforms the mechanics from men with spanners into the most prolific of con artists, dodging and weaving innocent questions and scrambling to make a buck. Of course, these monsters didn't realise that they were ...
...because it was convenient; the Kwik-Fit garage in Exeter is near to the city centre which is where we had planned to spend the few hours that the MOT would take. It saved us about £3 in car parking and I was pretty sure that by the time we had finished looking at suits and ties the car would be ready for us to drive back to Exmouth to visit the soon-to-be-in-laws. I had had tyres and exhausts changed at Kwik-fit in the past, although they were slightly ...

treley 05.08.2006 (09.08.2006) · Read full review
Ciao members have rated this review on average: very helpful
Review of Kwik-Fit Tyre & Exhaust Centres

How bad can Kwik Fit get?

Advantages: There's plenty of branches (if that's a positive !!)
Disadvantages: Rude, arrogant and unhelpful staff. certainly not 'Kwik'

...of having to visit 3 Kwik-Fit branches this week - and the service (or lack of it) was equally poor at all of them. Initially I visited the Stevenage branch to get my front brake pads changed. After about 20 minutes of waiting I was finally informed, by the under stress manager, that he was too busy to do it there as he only had 1 brake technician and suggested I drive across to the Hitchin branch. 20 minutes later (at 4:10pm) I was in the Hitchin ...
...that it was too late to get the parts so I would have to come back tomorrow. It was only 20 minutes after my Stevenage experience - surely the manager there could have told me not to bother wasting my time driving over at that time of day? I gave up on the brakes and got them done at the main dealer. Imagine my disappointment when I was told I needed 2 new tryes - the Kwik Fit nightmare was to start all over again. This time I went into Bedford ...

Nikrush 30.04.2009 (05.05.2009) · Read full review
Ciao members have rated this review on average: very helpful
Review of Kwik-Fit Tyre & Exhaust Centres

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