Land of Leather

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Good

“Land of the excess packaging”

published 18/01/2007

It was the only sofa we all liked.

Their competitors appear to be better service wis...

There don't seem to be many good reviews about Land of leather floating around here, so to balance things out a tiny bit, here's my experience of buying my sofa. Just after Christmas we had already decided we were going to treat ourselves with a bit of money left over from our mortgage to buy a...

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Good

“Look at the Land of Leather!”

published 21/05/2007

good quality suites

waiting time for suites

As some of you may know i have recently moved house and i have purchased my leather suite from the land of leather, i just had to write a review on the level of service i recieved and the quality of the suite itself. So it was the beginning of April and some of you may recall an advertisement...

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Not for me

“Land Of Leather, Wednesbury”

published 23/05/2007

Out of town shopping centre

Poor customer service, no ownership

Right where do I start, I only wish I checked this forum before I got sucked in to the Land Of Leather advertising campaign. Anyway here goes, I went to Land Of Leather on Boxing Day - they were extremely busy (seems a lot of other people got sucked in by Land of Leather’s ‘great offers’ on the...

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Not for me

“Land of broken promises”

published 01/04/2008

Staff are compulsive liars as good training given ...

the whole company

When you buy a sofa, suite or any large item of furniture it takes not only your hard earned cash but time and heartache finding what you want... and sometimes near divorce if you go looking together with your other half.. or worse with the kids. We decided to look for a suite last year and found...

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Satisfactory

“Real or fake”

published 15/04/2003

Wide Selection

Senior Management have absolutely no customer serv...

BEWARE THIS IS A LONG OP! In September 2001 I purchased my first property, all excited at the prospect of picking my own furniture and decorating my own place I decided to pop along to Land of Leather to purchase....... you've guessed it a leather suite. ***THE SEARCH*** Upon arrival everything...

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Not for me

I will relay this when and if my suite every arriv...

the whole process of buying a suite

On boxing day I order a suite for £2,000 plus insurance of £250. We paid our deposit with the balance to be paid when the suite arrived at the depot. This was going to take approximately 14 weeks. Upon checking my insurance I found that the additional policy that I was to purchase from land of...

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Excellent

Very fast service and simple process.

None with this sale.

ONLINE PURCHASE. On saturday evening , after seeing a very nice suite in the newspaper (3 seater and 2 seater), i had a look online for more details. It was in the sale for both chairs at £599 plus £69 delivery. Bargain! I telephoned a nearby branch to confirm that it was leather as i saw it also...

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Not for me

“Miss Eunson”

published 22/07/2007

good price for the amount of furniture purchased

very poor customer service, staff training, poor a...

My partner and I have recently moved into our first property together and obviously have had to purchase a suite. After a familty member buying a suit from Lan dof LEather and trekking around various other stores we went to Land of Leather and found our new suite. We were told that there would be...

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Not for me

Lovely sofas

Delivery - wot delivery ?

We bought a sofa from the Land of Leather store in Farnborough (Solartron retail park) on the 29th August 2005 - it's lovely, brazil brown, beautiful soft leather, a 3 and 2 seater. This is our AFTER SALES experience with Land of Leather to date ....... ~~~ At The Store ~~~ The salesman was very...

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Excellent

“3 days to deliver!!”

published 11/01/2008

Low prices, quick delivery, great sofas

Lack of sales people

Seen all the bad reviews so I thought I would weigh them up with this one. I guess most people only ever write reviews when they have a bad experience as opposed to a good one. But to be honest, I checked out Harveys on the net and they had similar bad reviews across the board. So I guess it is...

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Not for me

may be cheaper than others

late deliveries, do not answer the phone, no coord...

order 46069 On 10th September 2007, we entered into a hire purchase agreement with Land of Leather to buy sofas to be delivered to us by 20th September 07. My wife and I chose these sofas among all other sofas we liked specifically because their staff told us they would be delivered by the 20th...

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Not for me

“Land of Blether”

published 12/09/2007

Cheap, fast delivery on instock items

cheeky, rude, unhelpful, ignorant staff

I was moving into a new flat and i needed a new suite. This was the first i had occasion to buy one and as far as i was aware you ordered the one you wanted and within a week or two you would receive it. Everywhere i looked for sofas i was told the same thing, it should take about 12 weeks to be...

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Not for me

“A year on”

published 20/10/2007

none

staff, interest free credit read and read the sma...

its almost a year after we purchased our sofas so i thought id give an update , it started off with a failure to deliver due to an alleged flood in the warehouse but that was soon rectified by the area manager (southampton)saying he found a replacement from another warehouse, so sure enough new...

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Super

“Land of Leather Belfast”

published 14/01/2008

Prompt, courteous, efficient

None yet

I purchased a 3 2 sofa deal from Land of Leather Belfast on 30th Dec. 07. I had spent the whole Sunday afternoon wandering around various Belfast furniture shops with my mother while she found something she wanted. Eventually we returned back to Land of Leather as my mother had eventually made up...

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Good

“Land of leather experience”

published 12/12/2007

Cheep!

delivery waiting time

I perchased a 3, 2 and 1 seater from land of leather in october. We paid in full, so didnt take the credit option. We were told that the sofas would arive in two weeks. After two weeks we didnt hear anything so we phoned LOL and were told that it was in the warehouse and we would get a call in...

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