Land of Leather

Land of Leather

There don't seem to be many good reviews about Land of leather floating around here, so to balance things out a tiny bit, here's my experience of buying my sofa. Just after Christmas we had already decided we were going to treat ourselves with a bit of money left over from our mortgage ... Read review

FREE UK DELIVERY, UP TO 40% OFF UK LEADING BRANDS!
 

Choose from our great phone, SIM, Laptop and Mobile Broadband deals from 3. From just £15 a month.
 

Reviews of Land of Leather »

1-5 of 64 reviews of Land of Leather Show all reviews

Land of the excess packaging

Advantages: It was the only sofa we all liked.
Disadvantages: Their competitors appear to be better service wise

...be many good reviews about Land of leather floating around here, so to balance things out a tiny bit, here's my experience of buying my sofa.

Just after Christmas we had already decided we were going to treat ourselves with a bit of money left over from our mortgage to buy a nice new suite for the lounge. As all the sales are happening we deliberately waited until after Christmas to do this.
We automatically headed for the ...
...furniture showrooms, one namely being Land of leather.

Up and down the shops we trailed sitting on lots and lots of sofas. We just couldn't find one we all truly liked and I'm of the opinion that if you're going to spend a large amount of money on a suite then you really have to like it.

As we walked into Land of leather there was a clever cream corner suite perfectly positioned to catch everyone's eye. It was a beauty ... more

ang_2906 18.01.2007 (18.01.2007)
Ciao members have rated this review on average: very helpful
Review of Land of Leather

Value for Money

Wide range/choice of pr...

Helpfulness of Staff

Delivery time

Repair/Replacement Serv...

Look at the Land of Leather!

Advantages: good quality suites
Disadvantages: waiting time for suites

...my leather suite from the land of leather, i just had to write a review on the level of service i recieved and the quality of the suite itself. So it was the beginning of April and some of you may recall an advertisement being on television for the land of leather a range of special deals for one day only. So as i was interested in buying a new suite i took a drive to my nearest land of leather to view the suites which where part of this special ...
...and i didnt want the land of leather earning interest on my money and for me having no suite. So 4 weeks passed very quickly and i am sorry to say that the suite did not arrive, then a letter came through the post apologising that my suite had not arrived but due to a high demand the suite would arrive in another 4 weeks. This is typical i thought and it was at this point i was glad i hadnt payed the suite in full. Then about 2 weeks after the ...

Gemerina 21.05.2007 · Read full review
Ciao members have rated this review on average: very helpful
Review of Land of Leather

Wide range/choice of pr...

Helpfulness of Staff

Delivery time

Repair/Replacement Serv...

Land of broken promises

Advantages: Staff are compulsive liars as good training given to them
Disadvantages: the whole company

...year and found one in Land of Leather in the 'Pre xmas sale'. as if.. since then I'v been told there is no such thing, they just mark the items higher hoping people will buy them during the period before, and then drop the price knowing that more people look for these items during certain times of the year... regardless of that we did find what I thought was a great suite. We signed up for the finace option as this gave us the option to pay it off ...
...GOD am I glad Land of Horror .... oh sorry Leather are out of my hair.... or so I hope... I do expect to get a letter from the finance company in a few months telling me I still owe them the money.. so am prepared for that as well... My recommendations for this company are AVOID THEM AT ALL COSTS. They all blame each other... They say they can't help it as delivery driver and service engineer are self employed so can't do anything about their behaviour... ...

lynlewjustjay 01.04.2008 · Read full review
Ciao members have rated this review on average: very helpful
Review of Land of Leather

Wide range/choice of pr...

Helpfulness of Staff

Delivery time

Repair/Replacement Serv...

Land Of Leather, Wednesbury

Advantages: Out of town shopping centre
Disadvantages: Poor customer service, no ownership

...got sucked in to the Land Of Leather advertising campaign. Anyway here goes, I went to Land Of Leather on Boxing Day - they were extremely busy (seems a lot of other people got sucked in by Land of Leather’s ‘great offers’ on the TV). Eventually me and the missus finally decided on a suite and ordered two 3 seaters and two footstools, paid a deposit of £100.00 leaving a balance of £1700.00 and was told I would receive delivery in 14 weeks. Ok I ...
...goods in dribs and drabs. Land Of Leather (LOL) had already shown how reliable they are and I was not going to chance it again. He then said leave it with me again and again, he never got back to me and I had to chase him. He then said the problem had been rectified and I should receive a phone call from the warehouse tomorrow. Little to my surprise no phone call was forthcoming, it was obvious the management was not concerned, by this time two ...

mahmoody 23.05.2007 · Read full review
Ciao members have rated this review on average: very helpful
Review of Land of Leather

Wide range/choice of pr...

Helpfulness of Staff

Delivery time

Repair/Replacement Serv...

Real or fake

Advantages: Wide Selection
Disadvantages: Senior Management have absolutely no customer service skills

...decided to pop along to Land of Leather to purchase....... you've guessed it a leather suite. ***THE SEARCH*** Upon arrival everything looked lovely, suites well laid out, visible pricing, large selection and a great smell of new leather. So my boyfriend and I decided to have a browse with a rough idea in mind as to what we were looking for and the price we were willing to spend. After about an hour looking and arguing, looking and arguing we ...
...so off we go to Land of Leather to pay off our balance, no problems there, well of course there wouldn't be we are giving them money and quite a lot at £2000. ***THE BIG DAY*** Hooray our big day was hear (sounds like we are getting married not having a sofa delivered) We received a call in the morning to state that they would be with us between 12-2pm and sure enough they we there on time, we live on the first floor so it could have been a difficult ...

Zoe123 15.04.2003 · Read full review
Ciao members have rated this review on average: very helpful
Review of Land of Leather

Wide range/choice of pr...

Helpfulness of Staff

Delivery time

Repair/Replacement Serv...

Paid £2,000 and no suite after 18wks

Advantages: I will relay this when and if my suite every arrives
Disadvantages: the whole process of buying a suite

...I was to purchase from land of leather was duplicated. I telephone the branch - Truro to cancel the policy. The manager promptly telephone me back to inform that I had to return a leather kit that was given as a gift or pay £45 although it was clearly marked on my reciept as free of charge. The manager was so rude that we did nothing just awaited a call from the warehouse. When the call was received we were told that unless we paid the full amount ...
...We called the manager of land of leather who point blank refused the payment. We wrote to the head office to inform them of what had happened. We did not get a reply. One week later I wrote again requesting the courtecy of a reply. When the reply came the manager agreed to take our monies and that the leather kit was indeed free of charge. Delivery was arrange for the Monday. We gave our settee away on the Sunday to make room for the delivery. Monday ...

cainey1958 01.05.2008 · Read full review
Ciao members have rated this review on average: very helpful
Review of Land of Leather

Wide range/choice of pr...

Helpfulness of Staff

Delivery time

Repair/Replacement Serv...

Similar reviews »

Reviews which might be of interest for "Land of Leather"

Is it really worth the hassle?

Advantages: Designer furnishings at an affordable price
Disadvantages: Once ordered, you may never see your purchase again!

at DFS now, so perhaps it wasn't that great after all! We trudged around all the usual places - DFS, Land of Leather, SCS etc. etc. and did the sit down test on just about everything. We suffered the stereotypical dodgy salesmen spiels and were just about to give up when we spotted the perfect corner sofa in the window of Harveys. At £799, the Cleo corner group leather sofa was just what we were looking for, and almost half the price of some of the other similar sofas we had seen elsewhere. Having been through the whole sales pitch with just about every furniture salesman in Leeds, we weren't really interested in listening to another one, but it seems to be obligatory in these places unless you immediately tell them you know what you want. Even then, you may find yourself listening to them trying to sell you something you've already agreed ...

Tadders 09.05.2006 (24.05.2006) · Read full review
Ciao members have rated this review on average: very helpful
Review of Harveys Soft furnishings

Products similar to Land of Leather »



Are you the manufacturer / provider of Land of Leather? Click here