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5 Reviews

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I placed an order on Monday, 3 October for a Lenovo Z370 laptop and paid the additional £9.99 to have to delivered the next day, however, it didn't turn up until 4pm Wednesday. Upon removing the... more

User Reviews

for Laptops Direct - Discounts & Voucher Codes

Rating Summary based on 5 reviews

  • 5 Stars
    1
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    1
  • 1 Star
    3

Detailed rating

  • Ease of use for voucher, discount or deal
  • How useful was the discount code, voucher or deal?
  • 2.7
  • 2.0
  • 0 of 4 Ciao users found the following review helpful
    Picture of sdraginich

    Level 1 sdraginich

    Member since 06/10/2011

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages Good selection, prices

    Disadvantages Disadvantages Poor customer service, quality control, use of Yodel for deliveries

    I placed an order on Monday, 3 October for a Lenovo Z370 laptop and paid the additional £9.99 to have to delivered the next day, however, it didn't turn up until 4pm Wednesday. Upon removing the wrap I found the box said Toshiba on it which clearly wasn't the brand I ordered. Called customer service and the lady didn't seem to care a whole lot, sent me an email with an RMA form I needed to fill out and 'within 24 hours' someone is supposed to contact me with return instructions. To be fair, they did refund the £9.99 I paid for the next day shipping. I would also advise that they cease their ... more
  • 0 of 4 Ciao users found the following review helpful
    Picture of DuDeXsNaVe

    Level 1 DuDeXsNaVe

    Member since 11/03/2010

    Reviews written: 1

    User recommends the product

    Advantages Advantages found a decent laptop supplyier

    Disadvantages Disadvantages had to deal with laptops direct in the first place!

    I'm sure i dont need to bore everyone with yet another tale of woeful customer service from these guys but hey! I purchased a Dell Studio 17 from these guys (to cut a long story short) when it arrived the screen was smashed im assuming from delivery, I contacted there customer service to report this and they told me i would have to claim on my own insurance as "it is out of there hands, and we a far too bigger company to get involved in such a trivial case" WELL EXCUSE ME!!!!!!! anyway suffice to say a letter from my solicitor sorted this out and i had a refund immediatly!! In the end i used a ... more
  • 0 of 5 Ciao users found the following review helpful
    Picture of paulwarren

    Level 1 paulwarren

    Member since 06/10/2010

    Reviews written: 1

    1 Star Netbook 06/10/2010
    User doesn't recommend the product

    Advantages Advantages cheap

    Disadvantages Disadvantages You probably won't receive it if you order from outside the UK.

    I bought a netbook from Laptops Direct in September 2010 and never received it. The company were completely uninterested in helping at all. Furthermore, on investigation here in Malta, it would appear that this company has a track record here. Their terms and conditions state that they are not responsible once the product leaves the UK. This should start the alarm bells ringing. Unfortunately, as I have never had a problem with internet shopping in the past, I assumed there would be no problem, especially bearing in mind their high delivery price. The company would not file a lost item report ... more
  • 0 of 7 Ciao users found the following review helpful
    Picture of jonathan0307

    Level 1 jonathan0307

    Member since 18/05/2010

    Reviews written: 1

    User recommends the product

    Advantages Advantages Great price and good service

    Disadvantages Disadvantages No real negative other than small range in shop

    Great product really impressed with the performance and value. Guys in the shop gave sound advice and were friendly and understanding. First class service. I aprticulary impressed with the mememory and also the graphics for sucha smal price - this machine offers good features. It also came with a free carrying case. Battery life is much better than on my old machine and last approximately 7 hours.Only thing is the mouse is a bit tricky to use but this is the same with all laptops. I would recommend this machine if you are looking for something which is low cost but offers good performance. The ... more
  • 0 of 5 Ciao users found the following review helpful
    Picture of tomphillips

    Level 1 tomphillips

    Member since 11/01/2011

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages none

    Disadvantages Disadvantages if you have a faulty product they will not repair it

    They failed to repair a faulty netbook (it crashed when running for long periods - ie fault was intermittent). They ignored all my messages detailing the fault and just returned the product to me with no dialogue. Then I made numerous requests for them to contact me about this, they promised day after day that someone called "chris" was going to call me "soon", he never did. I the end I returned it to them twice, the second time with a detailed printout of the fault and even screenshots of the blue screen errors. They sia dhtey woudl contact me one they had teh laptop, they never did. There ... more

Product information

for Laptops Direct - Discounts & Voucher Codes

Product Details

Type Computers; Telecommunications
Retailer Name Laptops Direct
Retailer URL laptopsdirect.co.uk
Retailer Description Voucher codes, deals and discounts for Computers, Telecommunications products at laptopsdirect.co.uk

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