I bought my Liebherr KTES1840 3 years ago, when we put a new kitchen in.
I chose it because it was the largest internal capacity for the size, and it's strong construction.
It is stainless steel, not just the door but the sides too. The shelves inside are all glass, so are very hygenic ... Read review
Advantages: Strong constuction, easy to clean, large capacity Disadvantages: Can't get any service or replies from Liebherr now it is broken
I bought my Liebherr KTES1840 3 years ago, when we put a new kitchen in.
I chose it because it was the largest internal capacity for the size, and it's strong construction.
It is stainless steel, not just the door but the sides too. The shelves inside are all glass, so are very hygenic and easy to clean. All the shelves are removable for easy cleaning - absolutely perfect.
The fridge has a built in thermometer that tells ... ...I initially tried to contact Liebherr but their web site wasn't too helpful if you are not in Germany, Austria or Belgium. I did find a form to fill in to make an enquiry but this wasn't answered.
I tried emailing the company I bought it from UK Appliances Direct to see if they could tell me where I can find an engineer or parts, and they seem to have disappeared - I was informed by another member that this company went into liquidation ... more
I bought my Liebherr KTES1840 3 years ago, when we put a new kitchen in. I chose it because it was the largest internal capacity for the size, and it's strong construction. It is stainless steel, not just the door but the sides too. The shelves inside are all glass, so are very hygenic and easy to clean. All the shelves are removable for easy cleaning - absolutely perfect.
The fridge has a built in thermometer that tells you the temperature, and can be adjusted. There is a fast cool button to cool down that bottle of wine you forgot to put in for dinner.
It was a wonderful fridge but suddenly the food was warm, and it had gone wrong.
I initially tried to contact Liebherr but their web site wasn't too helpful if you are not in Germany, Austria or Belgium. I did find a form to fill in to make an enquiry but this wasn't answered.
I tried emailing the company I bought it from UK Appliances Direct to see if they could tell me where I can find an engineer or parts, and they seem to have disappeared - I was informed by another member that this company went into liquidation some time ago!
I found a forum where someone else wrote that they had a broken fridge and had been advised by Liebherr that there is only one engineer in the U.K. and he is not available for several months - this later proved to be false as I eventually got the engineer's phone number from Liebherr U.K. after being advised of their phone number and finding a link to the UK website from another site selling fridges!
I tried enquiring from a parts supplier, he just referred me to the online search for service facilty which told me there were no engineers registered in my area.
Having said that it was a bit of a risk buying this fridge in case it went wrong, I have now managed to contact Liebherr (who tell me there is always someone available somewhere) get it repaired at the cost of about £90, but it is currently not cool enough and I will need to get the engineer back to adjust it.
I am fairly happy that at least I haven't had to shell out for a new fridge, providing I can get the engineer to adjust the new thermostat and it is not some other fault, and I would buy another one if this one lasts a couple more years!
