Lineone

Lineone

You might think that all ISPs are the same but they're not. Consider a superior ISP that will give you great service and free gifts for signing up. Stop and think for a minute. Just how happy are you with your current Internet Service Provider? Are you having any trouble logging on? Do you ... Read review

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Reviews of Lineone »

1-5 of 109 reviews of Lineone Show all reviews

Great service, great freebies

Advantages: good content, no logon problems
Disadvantages: slow mail server

...covers BT (at £9.99) and LineOne (at £5), and gives me unlimited off peak access. This means you could easily spend 200 hours a month online without worrying about the cost. Other access packages are also available. What’s more if you sign up now you can choose a CD-Rom valued at up to £30, and get a £5 voucher for amazon. (You might want to see my article on amazon.) A separate promotion through ipoints will give you 50 ipoints and a holiday ... more

colinlivingstone 02.03.2001
Ciao members have rated this review on average: very helpful
Review of Lineone

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F--- OFF FREESERVE, I LOVE LINEONE

Advantages: a satisfying and loving realtionship
Disadvantages: 50p per minute helpline costs

...options, but I plumped for LineOne SurfTime, because of the twinkle in it's eyes. For a first date I had a look at the LineOne website to see whether me and LineOne were suited, and I have to say we hit it off pretty well. LineOne said that if I joined SurfTime they would give me a £5 Amazon voucher and a CD-ROM (The Oxford Interactive Encyclopedia). LineOne said the encyclopedia was worth £29.99, but that seems a shallow boast. LineOne also tried ...
...still wasn't sure and maybe LineOne could phone me in a couple of days. The next day I got an e-mail from LineOne, asking me to commit myself to a relationship. Here's a transcript of the letter: Dear Jonathan, What can I, LineOne, offer you? 1. I will give you 5 free e-mail addresses, although admittedly these are quite slow and tedious to use, so you're probably best off using another e-mail provider. 2. I will give you 50MB of web space. ...

jonathancowley 18.07.2001 · Read full review
Ciao members have rated this review on average: very helpful
Review of Lineone

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not so free

Advantages: none
Disadvantages: good chance of getting caught

...settings had been changed to Lineone but no information about the special dialler box. This took a call to Lineone to be told the offer had expired three weeks previously , which i find annoying as the magazine was only issued eighteen days previous to my call ,this is something Lineone could easily posted on their web pages but chose not to. consequentially catching prospective clients . This practice is devious to say the least as lots ...

mikegold 10.08.2000 · Read full review
Ciao members have rated this review on average: very helpful
Review of Lineone

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Lineone an ISP that offers good value and service

Advantages: reliable service
Disadvantages: suffers occasional disconnections

Lineone have provided me so far with a trouble free service and offer a very competitive deal. I am on the unlimited weekend and off peak tariff and apart from the odd disconnection has been trouble free. I 've read a lot of the reports on Ciao about Lineone and they are taking some stick over the quip debacle. But don't let that cloud the issue. Regarding the disconnection thing . Let's be honest how many ISP's provide a totally 100 percent trouble ...
...trying to make is Ok Lineone are not perfect but is anything ? We must compare like with like to get a fair comparison and with me so far ( touch wood ) everything has been fine. I nearly always get through initially at the first time of asking even at so called busy times and the company have always answered my questions quickly within two days even at weekends. For me this is impressive . Perhaps they are not as glamorous as some ISP's but ...

Gardenex 08.02.2001 (16.02.2001) · Read full review
Ciao members have rated this review on average: very helpful
Review of Lineone

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Are LineOne committing fraud

Advantages: Good connection speed, pretty reliable
Disadvantages: Poor customer support, impossible to cancel Surftime over the phone, 50p per minute tech support

...get BT (who part own LineOne & also Quip), to collect the money via your phone bill. £5.99 goes to BT for the Surtime Evening & Weekend package and £4.00 goes to Lineone as a service subscription fee. The first few months of Surftime were great. However, just after Christmas, BTInternet announced their new deal, based on FRIACO, which offered true unmetered calls for a flat fee. Great, I thought, and signed up almost immediately. Once I had confirmed ...
...I had to cancel the Lineone fee, through Lineone. I telephoned Lineone customer support and heres a transcription. ME - I'd like to cancel my Lineone account please. LINEONE - Ok, but you can only cancel your Lineone Surftime account via e-mail. ME - What? Why can't you do it over the phone? LINEONE - We don't have the facilities to cancel Surftime accounts. ME - (Incredulous) All right then can I have the e-mail address please? LINEONE - surftime-query@lineone.net ...

cjkace 21.03.2001 (17.05.2001) · Read full review
Ciao members have rated this review on average: very helpful
Review of Lineone

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Stay WELL away from this one

Advantages: 50 free ipoints for signing up
Disadvantages: Terrible service,Terrible customer support, the worst ISP I've used

Lineone offer local call rate access (who wants that!) which is totally free or lineone surftime meaning free internet calls at offpeak times(evenings,weekends) for a fee of £10 a month with peak access only charged at 1p a minute. I subscribed to their surftime package as I'd got pretty sick of hearing engaged tones on IC24 and X-Stream, the monthly fee of £10 sounded OK but the service is laughable - Lineone reserve the right to terminate your ...
...for "the rental of the lineone surftime service" and a further £25 for "exchange line and linebox" - I haven't used any linebox and I haven't exchanged any lines. This is the worst experience I've had with any ISP and certainly the most costly, the ONLY useful thing about Lineone is that you'll get 50 free ipoints and discount vouchers for signing up. ...

sheez 14.03.2001 · Read full review
Ciao members have rated this review on average: very helpful
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Compare similar products to Lineone »

decent price
authentication problems, engaged tones, collapsed now (*)
In some remote places, BT is the only option
They know they are the only option (*)
Articles accessible from 1996
Drowdy Forums (*)
Reasonable charges
no free help (*)
quite cheap for fourteen hours per day
slower connection time (*)
OK if you are at home for peak rate calls
too popular so waiting time is TOO long (*)
small price - £99 a year, good technical support
constant engaged tones, small cut off times, etc. (*)
Reliable
Outdated, outclassed, outpriced (*)
Cheap
Unlimited use claims not true, can be tricky to connect (*)
No extra phone charges
Poor connection, trouble dialling in (*)
Cheap with Free technical advice No yearly contract
None found so far (*)
Hosting
Service poor, Customer Service unreliable, constantly changing terms and conditions, sign-up promotional material does not reflect ongoing problems (*)
Reliable, No minimum contract and Great value for money
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V21
Not many!
£1 a minute for support, possible limit of 10 hours a day, unreliable, crap customer services (*)
NTL
good value for money unmetered 24hours a day, £15 of free phone calls for BT customers in non-NTL area
technical support at £1/min, response to e-mails is slow, communication between departments & customer service is poor, almost impossible to leave/en (*)
(*) Reviews by Ciao members


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