Lloyds of London

Advantages: Many branches, deposits easily made
Disadvantages: Sometimes the shear size cannot deal with individuals across depts

...Lloyds TSB, a fusion giant of the Lloyds Bank and the Trustee Savings Bank in 1995, becoming one of largest banks in the UK. Its head office now in London, Gresham Street. In Scotland it is known as Lloyds TSB Scotland. It also owns Cheltenham and Gloucester, Scottish Widows, and Black Horse. This is an example of a monster of a bank who are extremely good to you if you are paying the staff wages, but when you get into difficulties they seem to heavily crush you. Mind you it is not fair to say Lloyds are alone in this, all the financial institutions operate this way. But Lloyds in my experience are relatively good in some departments but poor in others. If there are no problems with your accounts then there is not really a problem. However, if you open many accounts with them, they have various departments dealing... Read review

Ciao members have rated this review on average helpful

Advantages: None
Disadvantages: We're £1000 out of pocket!!!!!!!

...account" and would be returned to me soon "don't worry." Well, Lloyds didn't bother to respond to these letters and eventually HSBC said, "sorry, we can't do anything further, take it up with Lloyds," so I ended up having to go to the London Bridge branch of Lloyds to ask what was going on. Bear in mind that on previous visits to Lloyds I was told "sorry go back to HSBC!" Pretty annoying to say the least. So a nice woman called ****** (you should call her, she knows the score, no one else at Lloyds seems to) eventually found out that a woman in Newcastle (not, funnily enough, called MR ****** * ******!!!) had received the funds unwittingly, and spent them (she gets an allowance from her husband). So now I was told "Lloyds can't help further, we can't get the money back from her you'll have to take her to court." Mr ****** called me... Read review

Ciao members have rated this review on average helpful

Advantages: Offers services you'd expect from a bank, high free overdraft limit for students
Disadvantages: Confusion applying, no interest, little contact, constant changes, poor internet banking

...I would like to begin by pointing out that I have had a Lloyds account since 14/11/1996; opened when I was 14 with the princely sum of £5. In all that time, I’ve mostly been very satisfied. What's more, the bank has merged with TSB, offering more cashpoints, introduced internet banking, etc, etc. When I first opened the account, it was a special account for young people, known as a ‘Headway’ account and paying between 1% and 2.15 % interest (depending on how much was in it). After my 16th birthday, it automatically transferred to another account (simply called ‘bank account’ on my statements) and earned 4% interest if above £250 but only 0.3% for amounts below that! The transition though was smooth and didn’t bother me. There were the usual minor changes from time to time and in July 2000 my... Read review

Ciao members have rated this review on average helpful