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efiiciency

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5 Mar 14th, 2001 

7 Ciao members have rated this review on average: helpful

Advantages:
efficient

Disadvantages:
can get busy

Recommendable Yes:

mbmb11

mbmb11

About me:

the honest writer and rater is back after a long absence!!!!

Member since:16.01.2001

Reviews:69

Members who trust:80

I have to write that i was quite surprised by other opinions in this category.

My experience and my partners experience of dealing with the student loans company has been one of complete satisfaction.

Both written and verbal communications have been used; phone calls are always answered promptly, and advice is correct and polite.

Letters sent are clear, concise and always contain the correct information.

I would advise people not to leave contacting them until the last minute, as there are periods during the year when there are lots of callers.

I actually think the student loans company have done a good job whilst facing a huge workload! 

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