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User Review

for Long Tall Sally (Shop)
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1 Star Problems with shipping
0 of 3 Ciao Users found the following review helpful See ratings

Advantages Wide range of products

Disadvantages Can't ship the correct clothing item

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Value for money
Layout & presentation
Selection & range
Availability

The Author

slimcascade

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  • 18/02/2012

    Problems with shipping

This was the first and last time I will buy from LTS. I ordered a pair of size 8 pants and they sent me a size 6. I returned them (at my own expense) and asked for an exchange.

They said "Your paperwork indicated you saying you ordered a size 8 as opposed to a size 6, but upon looking further, your order does indicate you did order a size 6, hence why that was sent to you. With regards to your exchange, your monies was returned to you because we do not have the size you wanted to exchange for, which is the size 8."

What does that even mean?! "Upon looking further?" My confirmation email says I ordered a size 8!!!

So I wound up wasting $14 in shipping and will never buy from them again.

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