Community images


Health & Beauty

> Show product information

56% positive

69 reviews from the community

Review of "Lookfantastic.com"

published 12/01/2012 | Lulubell123
Member since : 12/01/2012
Reviews : 1
Members who trust : 0
About me :
Not for me
Pro none
Cons unhelpful, huge let down, dont care for the customer
somewhat helpful
Layout & Design
Site content & information
Range of services/products

"Terrible company, no customer service skills"

I ordered a shampoo & conditioner, had a confirmation email of my order.
6 days later nothing, so I emailed them asking where my order is. I then get an automated email a couple of hours later cancelling my order as the shampoo I ordered as it's not in stock! I send another email to customer service stating my upset at this, as they really could have told me sooner about the item not being in stock. I got a one liner back, saying 'sorry you feel this way' and to email them if I need any 'more' help! They obviously do not care about giving a good service or if they lose a customer. If all had have gone well, they would have had me as a continous customer as the prices were quite good. But I wouldnt risk it again. The prices are actually too good to be true, as they cant follow through with the order!
Very disappointing.

Community evaluation

This review was read 604 times and was rated at
100% :
> How to understand evaluation of this review
somewhat helpful

Comments on this review

  • ithoughtyoudneverask published 12/01/2012
    Welcome to ciao!
  • Did you find this review interesting? Do you have any questions? Sign into your Ciao account to leave the author a comment. Log in

Most popular similar products

Product Information : Lookfantastic.com

Manufacturer's product description

Health & Beauty

Product Details

Type: Health & Beauty

Domain Extension: .com


Listed on Ciao since: 12/09/2000