Lulubell1... 1

Lulubell123

Add to my Circle of Trust

Subscribe to reviews

About me:

Member since:12.01.2012

Reviews:1

Quote-start

Terrible company, no customer service skills

Quote-end
12.01.2012

Advantages:
none

Disadvantages:
unhelpful, huge let down, dont care for the customer

3 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (100%):
  1. kevin121
  2. pumfster
  3. ithoughtyoudneverask

View all ratings

The overall rating of a review is different from a simple average of all individual ratings.

Share this review on Google+

I ordered a shampoo & conditioner, had a confirmation email of my order.
6 days later nothing, so I emailed them asking where my order is. I then get an automated email a couple of hours later cancelling my order as the shampoo I ordered as it's not in stock! I send another email to customer service stating my upset at this, as they really could have told me sooner about the item not being in stock. I got a one liner back, saying 'sorry you feel this way' and to email them if I need any 'more' help! They obviously do not care about giving a good service or if they lose a customer. If all had have gone well, they would have had me as a continous customer as the prices were quite good. But I wouldnt risk it again. The prices are actually too good to be true, as they cant follow through with the order!
Very disappointing.

  Write your own review

Share this review on Google+

« Previous review   Next review »

Rate this review »

How helpful would this review be to a person making a buying decision? Rating guidelines

Rate as exceptional

Rate as somewhat helpful

Rate as very helpful

Rate as not helpful

Rate as helpful

Rate as off topic

Write your own review Write a review and you will earn 0.5p per rating if other members rate your review at least helpful. Write a review and you will earn 0.5p per rating if other members rate your review at least helpful.   Report a problem with this review’s content

Comments about this review »

ithoughtyoudneverask 12.01.2012 16:46

Welcome to ciao!

Add your comment

max. 2000 characters

  Post comment

Product Information »

Product details

Type Health & Beauty
Domain Extension .com

Show all Product Information

More reviews »

Review Ratings »

This review of Lookfantastic.com has been rated:

"somewhat helpful" by (100%):

  1. kevin121
  2. pumfster
  3. ithoughtyoudneverask

The overall rating of a review is different from a simple average of all individual ratings.



Are you the manufacturer / provider of Lookfantastic.com? Click here