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I have had my whole house relayed with carpet and hard wood flooring.
I dont know if you have noticed but a lot of carpet companies are either going into administration or liquidation. I use to go to local carpet shops that are in the high street but believe it or not it has gone.
So I looked on the Internet but I just didn't know who you use. I call many companies and found that they were very expensive or they was pushy on the phone. I'm like many of you guys, you dont want to be pressured into something.
Then I call a company called LoveCarpet. I seen there page on www.lovecarpet.co.uk. I call them up and i spoken to a lovely lady. She didn't pressure me into having this and that.
She explained how to use their website and how i could get free carpet samples. Afterwards I received the samples and I really liked them so I call them back up.
I spoken to a different woman this time and she was just a nice. I asked if i could get a measure of my home. They arrange a free pre-measure and they gave me a price.
The price isnt the cheapest and wasn't the most expensive but the customer service sealed the deal!!
We arrange a date and the fitters came, who by the way work very hard considering on of them had man flu haha.
I was very happy with the service and carpet. I will recommend this company to anyone.
Welcome to Ciao. I'm afraid you would need to include actual info on the use of the website lovecarpet.co.uk rather than discuss just your experiences of the phone calls and the staff coming around to do the quote and the actual work. Info such as how easy it is to find what you're looking for on the site, ease of making payment online, etc. Do let me know via guestbook if you update as I'll be happy to return to reread/rerate as appropriate.
Alyson29 19.11.2011 11:25
Sorry, but this is very vague and needs more information, such as using the website, quality, prices, choice, timescales of fitting, payment options.
Drewster-Rooster 18.11.2011 18:42
Got to agree with the comments below, there's not enough detail here for this to be a helpful review, sorry.