Cheerrich... 1

Cheerrich098

Add to my Circle of Trust

Subscribe to reviews

About me:

Member since:22.10.2011

Reviews:1

Quote-start

They Stole My Money...and I'm GONNA Tell It!

Quote-end
22.10.2011

Advantages:
None

Disadvantages:
Thieves

9 Ciao members have rated this review on average: off topic See ratings
not helpful by (44%):
  1. TheHairyGodmother
  2. Soho_Black
  3. bryspy
and a further member
off topic by (56%):
  1. Alyson29
  2. angelboouk123
  3. brittle1906
and 2 other members

View all ratings

The overall rating of a review is different from a simple average of all individual ratings.

Share this review on Google+

Lovefilm took money from my account unauthorized. They have been "investigating" the unauthorized transaction for a week now and this is the final letter that they send to my fiance (along with so many others, I cannot paste them):

Dear Stanford,

Thank you for your email, and apologies for any confusion caused.

I have chased this up for you, and it would appear that your query is
still being investigated. While the payment trace will allow us to find
the account responsible for the unauthorised payment, it's unlikely that
the account will be in your name. As such, the Data Protection Laws in
place mean that we can place the account on hold to prevent further
payments, but we will not be able to take any other actions, such as
refunding the payment.

Please contact the fraud department of your bank as soon as possible to
request a refund of the payment. As the merchant party, we cannot
investigate instances of fraud, which is why your bank will have their
own internal process to follow with regards to reclaiming any lost
funds.

It may also be beneficial to report the theft to the police as your bank
may need a crime reference number for their investigations.

I hope that this is helpful and if we can be of any further assistance
please do not hesitate to contact us.

Please let us know if this answered your question.
If yes, click here:
https://www.lovefilm.com/help/feedback.html?r=p&e=R476fbb9970111a4e8d46ee0fd62038b7

If no, click here:
https://www.lovefilm.com/help/feedback.html?r=n&e=R476fbb9970111a4e8d46ee0fd62038b7

Kind regards,

Adam

Customer Services
LOVEFiLM.com
Let's watch another one
www.LOVEFiLM.com
  Write your own review

Share this review on Google+

« Previous review  

Rate this review »

How helpful would this review be to a person making a buying decision? Rating guidelines

Rate as exceptional

Rate as somewhat helpful

Rate as very helpful

Rate as not helpful

Rate as helpful

Rate as off topic

Write your own review Write a review and you will earn 0.5p per rating if other members rate your review at least helpful. Write a review and you will earn 0.5p per rating if other members rate your review at least helpful.   Report a problem with this review’s content

Comments about this review »

TheHairyGodmother 25.10.2011 14:16

as below

Soho_Black 23.10.2011 09:35

As below

Alyson29 23.10.2011 08:05

Totally off topic and says nothing about Love Film

Add your comment

max. 2000 characters

  Post comment

Product Information »

Product details

Type Books, Movies & Music
Domain Extension .com

Show all Product Information

More reviews »

Review Ratings »

This review of Lovefilm.com(film) has been rated:

"not helpful" by (44%):

  1. TheHairyGodmother
  2. Soho_Black
  3. bryspy

and a further member

The overall rating of a review is different from a simple average of all individual ratings.



Are you the manufacturer / provider of Lovefilm.com(film)? Click here