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Service ok, but rates poor

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3 Mar 4th, 2001 

5 Ciao members have rated this review on average: helpful

Advantages:
Efficient

Disadvantages:
High interest rate

Recommendable Yes:

Detailed rating:

Competitiveness of APR

Product package

Quality of Customer Service

Reward Scheme

Additional Charges

Security and Privacy

Ease of Application

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About me:

Member since:26.07.2000

Reviews:76

Members who trust:2

I've had a MBNA branded credit card for at least two years. It arrived promptly after I applied for it, has always been billed accurately and on time, and they've given me a generous credit limit (£7k).

They do have a very poor interest rate. There are some many cards out there which can be readily obtained with rates less than 3%, which makes their 4.9% looks very unattractive.

A great bug bear, now that I've got used to being able to check balances on line for all the other accounts and cards, is the lack of online statement and payment facilities. They need to address this fast. 

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Comments about this review »

petersmyth1 30.06.2001 13:33

They now have online facilities. .....Peter

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