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4 Reviews

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I took out an MBNA (then VIrgin) personal loan 4 years ago. The ease of the application at that time was good and the money came promptly. I am now told that you cannot get this loan via Virgin... more

User Reviews

for MBNA International Bank Loans

Rating Summary based on 4 reviews

  • 5 Stars
    1
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    1
  • 1 Star
    2

Detailed rating

  • Competitiveness of charges/rates
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • Online - Investment tracking
  • 3.0
  • 1.5
  • 1.5
  • 1.0
  • 1.0
  • 6 of 6 Ciao users found the following review helpful
    Picture of Phweeter

    Level 2 Phweeter

    Member since 18/08/2003

    Reviews written: 18

    User doesn't recommend the product

    Advantages Advantages Ease of application

    Disadvantages Disadvantages Poor organisation, customer care. Incorrect outstanding balance. Incorrect default letters.

    I took out an MBNA (then VIrgin) personal loan 4 years ago. The ease of the application at that time was good and the money came promptly. I am now told that you cannot get this loan via Virgin any more. I made payments regularly for 4 years and I now have another year to run. However in July last year I had problems due to the fact that somebody else owed me money and a payment was returned by my bank (NatWest). For this I received 38 pound charge from my bank and a default charge from MBNA. This happened again the next month (already therefore 126 in charges) and I was telephoned by MBNA ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of sallyn1

    sallyn1

    User doesn't recommend the product

    Advantages Advantages They are very quick with everything

    Disadvantages Disadvantages where would you like me to start

    This is a very long review, but unless you are 100% certain that your income won't ever change, then probably worth ploughing through. I have a credit card with MBNA - I will write a separate review about that - this will concentrate on my friends loan with them. My house mate had a loan with Virgin, and then took out a separate loan to buy a car. He approached Virgin to refinance the 2 loans, and was accepted. Having approached and been accepted by Virgin, it was quite a surprise when the paperwork came through from MBNA. If taking out a loan, then it's always worth checking who you are ... more
  • 4 of 6 Ciao users found the following review helpful
    Picture of jackodavid

    jackodavid

    5 Stars Thank you MBNA 30/11/2000
    User recommends the product

    Advantages Advantages quick, cheap, helpful, easy to complete,

    Disadvantages Disadvantages not obvious

    I recently found myself requiring a loan over £10k to consolidate some debts and generally make my finances neater. I applied online to several establishments and also spent plenty of time on the phone being rejected by several others. I found my solution a lot closer than I thought I would, from my credit card company. The MBNA had always been very helpful before and this time was no different. The applacation time was very quick, this decision was almost instant and when they gave me the apr rate it was as good as the best advertised on the net. If you want a cheap loan with little hassle ... more
  • 16 of 22 Ciao users found the following review helpful
    Picture of cobnutty

    cobnutty

    User doesn't recommend the product

    Advantages Advantages Freephone telephone number

    Disadvantages Disadvantages The leaflets don't tell the whole truth

    About a year or so ago, I decided to take out an MBNA credit card as I was bombarded on a weekly basis with leaflets telling me about the products the company were offering. 0% interest on balance transfers, cash back on purchases etc etc. Brilliant! So, in due course, my card arrived and all was ok. Then, last week, I recieved another mailing from them telling me that after "carefull" credit checks (which I didn't ask them to do) I was eligible for a £8000 ;oan. Once again, the literature looked promising.....good low interest rates etc etc. So, after much consideration, I decided to call ... more

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