...I ordered this computer 7 mouth ago that was faulty on arrival.more than 30 calls to mesh tech and customer service and 3 engineers one of which un built the system then realized he didn't have the correct parts so he rebuilt the system without reconnecting the power suply.then more than 20 calls to mesh and emails to customer services before mesh agreed to replace the computer so at this point I have had a unusable computer for 5 mouth and 4 full days of work
almost 2 weeks later I was told by mesh my computer will arrive on Friday it didn't arrive 3 more calls to mesh and I was told it will definitely arrive on Saturday it didn't arrive. two more days of work for nothing
I called back on Monday to be told that the computer may have gone to the wrong address and that it was on its way back to mesh
3 weeks on it was delivered...
Read review
Ciao members have rated this review on average helpful
Advantages: Quality, great customer care Disadvantages: None
...ABout 6 months ago, I was looking to upgrade from my tired old P200 Packard Bell, and like many people in the market for a new PC felt a bit overwhelmed by the choice. I was also dissapointed by the apparent lack of knowledge of the staff at the major high street PC retailers, many of whom seem either badly trained or, worse, willing to sell you any old system that doen't really meet your needs.
After reading many reviews in PC magazines, and trawling the web sites of all the major names, I decided to give MESH a try. My experience with MESH has been excellent - the staff are not only helpful, but also very knowledgable - generally, the customer care and support is superb. I opted for an AMD 600 Mhz processor based system, with a Soundblaster Live! 1024 soundcard (I wanted to use the PC to record audio, so this really is excellent...
Read review
Ciao members have rated this review on average somewhat helpful
Advantages: good computer Disadvantages: no manulas, poor tech support
...Earlier this year we got a new mesh computer, it was reasonably priced and had many features. After setting it up by following easily to use instruction we could use it straight away as all the software was already installed. Then we started to have problems with the sound and graphics card, which we were unable to fix, as we were not supplied with any manuals, which would be an obvious thing to do. But after ringing Mesh support many times we were finally told we were not getting any manuals! So how were we meant to fix the problems? They gave us little advice so we had to contact the manufactures of the cards, after many phone calls the problem was fixed. Apart from this set back the computer has been perfect with no further problems....
Read review
Ciao members have rated this review on average helpful