MESH Matrix A6000+ XLM (07)

...arrival.more than 30 calls to mesh tech and customer service and 3 engineers one of which un built the system then realized he didn't have the correct parts so he rebuilt the system without reconnecting the power suply.then more than 20 calls to mesh and emails to customer services before mesh agreed to replace the computer so at this point I have had a unusable computer for 5 mouth and 4 full days of work

almost 2 weeks later I was ...
...arrive 3 more calls to mesh and I was told it will definitely arrive on Saturday it didn't arrive. two more days of work for nothing

I called back on Monday to be told that the computer may have gone to the wrong address and that it was on its way back to mesh

3 weeks on it was delivered to me with missing back rubber feet and the cd drive is making a strange vibrating noise it was not doing this before I sent it back. ... more

I ordered this computer 7 mouth ago that was faulty on arrival.more than 30 calls to mesh tech and customer service and 3 engineers one of which un built the system then realized he didn't have the correct parts so he rebuilt the system without reconnecting the power suply.then more than 20 calls to mesh and emails to customer services before mesh agreed to replace the computer so at this point I have had a unusable computer for 5 mouth and 4 full days of work

almost 2 weeks later I was told by mesh my computer will arrive on Friday it didn't arrive 3 more calls to mesh and I was told it will definitely arrive on Saturday it didn't arrive. two more days of work for nothing

I called back on Monday to be told that the computer may have gone to the wrong address and that it was on its way back to mesh

3 weeks on it was delivered to me with missing back rubber feet and the cd drive is making a strange vibrating noise it was not doing this before I sent it back. another 3 calls to mesh tech

mesh never apologized or offered me anything for the disgusting length of wait before the situation was rectified.

I asked for a free upgrade to bring the computer up to date as compensation this was the mesh customer care answer.PC technology moves way to fast for a company to offering the same equipment at the same price 7 months on, normally you will find the prices drop on a monthly basis. One of the worst things you can do after buying a system is check what's available the following month as what you bought is bound to be found cheaper even from the same company. We would not be willing to consider a further upgrade a this time

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