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84 Reviews

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I purchased a pair of trousers from M&S recently as part of a suit. After less than a month the inside leg of the trouser had completely worn through - leaving a hole. I must stress that this was... more

User Reviews

for Marks & Spencer (Department Stores)

Rating Summary based on 84 reviews

  • 5 Stars
    17
  • 4 Stars
    28
  • 3 Stars
    17
  • 2 Stars
    15
  • 1 Star
    7

Detailed rating

  • After-sales service
  • Availability
  • Frequency of visit
  • In store customer service
  • Layout & presentation
  • 3.9
  • 3.4
  • 2.0
  • 3.9
  • 3.6
  • 20 of 20 Ciao users found the following review helpful
    Picture of mrpaella

    mrpaella

    User recommends the product

    Advantages Advantages M&Settes Are Top Totty

    Disadvantages Disadvantages Not Dumbing Down with the Rest of Britain

    ORIGINALLY WRITTEN FEBRUARY 2001 Marks & Spencer can be seen on every High Street and in every shopping centre. I used to be a frequent customer but not anymore. I can remember my parents buying me clothes from Marks & Spencer from the early 1970s. Although of good quality I was too young to appreciate the clothes. All I wanted to do was to wear the silly T-shirts, which my school colleagues wore. My parents always said that, as the son of a doctor, I should look smart at all times. That meant wearing M & S clothes. Luckily the store only caters for people of near perfect figures. So ... more
  • 75 of 75 Ciao users found the following review helpful
    Picture of babajane32

    babajane32

    User recommends the product

    Advantages Advantages great food,service and stores

    Disadvantages Disadvantages ladieswear failing

    An overveiw: Marks and spencers came into existance when Michael Marks and Tom Spencer formed a partnership in 1894,Michael Marks having already set up a market stall in Leeds. It is now a massive highstreet store,with stores in 30 countries world-wide and has an extensive internet store...with their total turnover being in excess of 8 billion pounds per year. M&S (the abbreviated name) sells clothing,homeware,financial services and foods although foods are not available on the internet.They also have gifts and flowers. Although their buisness covers a large area I wish to comment on their U.K ... more
  • 67 of 67 Ciao users found the following review helpful
    Picture of weebagpuss

    weebagpuss

    User recommends the product

    Advantages Advantages quality clothing which lasts, reasonable price, excellent classic items

    Disadvantages Disadvantages the 'good' is jumbled up amongst the 'bad', image problems

    Marks and Spencer appears to have been a much maligned, and unpopular store over the past couple of years, but despite the fact that it’s not ‘cool’ to shop there, I am still a loyal customer, and this opinion aims to explain just why I think it’s worth a visit. I won’t mention the foods here, since I’ve done a separate opinion on the food hall, instead, I will focus largely on womenswear – since that’s obviously the section most appropriate to me, and try to dispel the common myths about M&S. Firstly then, I will run through some of the views ... more
  • 58 of 58 Ciao users found the following review helpful
    Picture of broksababe

    broksababe

    User recommends the product

    Advantages Advantages good food and smellies

    Disadvantages Disadvantages clothing dated and pricey

    Marks and Spencer’s or Marks N’ Sparks as we fondly call it has been a long running success, well almost, it has been gracing our towns and cities since the 1920’s, quite an accomplishment in this day and age. It has however always had problems in finding its niche in society and has often been labelled with the upper class shopper image, and has tried hard to shake this with little avail I feel. So what’s in Marks and Spencer…? Clothing is usually the first array that will meet your eyes on entering, hmmm a lot of what I would call “granny” gear here ... more
  • 59 of 59 Ciao users found the following review helpful
    Picture of drunkenabby007

    drunkenabby007

    User recommends the product

    Advantages Advantages Customer service, changing rooms, Per Una range

    Disadvantages Disadvantages Reputation, expensive food

    WANRING - The first part of this op deals with bra fittings, before going on to the store as a whole. If you're male, this prob won't interest you, but ladies, read on! It shows the importance of getting your boobs measured by a professional! As a child, I was bought up in Marks and Spencer’s little girls dresses and school uniform. I bought my first bra there, and worked there a couple of years ago. You could say I’m quite a big fan I guess. So today I decided that at the ripe old age of 19, it was about goddamn time I had a proper, professional bra fitting, and stop guessing my ... more