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88 Reviews

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Today I went food shopping, and everyone who serves me as I go about 4 times a week, are very good. This particular lady who serves me, when she gives me my change she holds the money up from my... more

User Reviews

for Marks and Spencer

Rating Summary based on 88 reviews

  • 5 Stars
    32
  • 4 Stars
    33
  • 3 Stars
    7
  • 2 Stars
    7
  • 1 Star
    9

Detailed rating

  • After-sales service
  • Availability
  • Freshness of goods
  • In store customer service
  • Layout & presentation
  • 3.6
  • 3.5
  • 4.4
  • 4.1
  • 3.9
  • 136 of 136 Ciao users found the following review helpful
    Picture of SueMagee

    Level 8 SueMagee

    Member since 19/07/2001

    Reviews written: 233

    User doesn't recommend the product

    Advantages Advantages Nearly everything is ready-prepared.

    Disadvantages Disadvantages Nearly everything is ready-prepared, transported by air and expensive.

    I had to go and get some dog food yesterday morning. Right next door to the pet shop is a new Marks and Spencer's Foodhall and, joy of joys, I had £20 of M&S vouchers which I thought would minimise the damage that I was bound to do to my credit card. Peter was coming along to heft the sacks of dog food, so I reckoned I'd be spending a fortune. I should have been warned when I saw that there were piles of baskets at the door, but I had to go hunting for a trolley. They obviously weren't expecting me to buy a great deal. I finally found a Zimmer-frame-with-basket trolley and we headed off for ... more
  • 36 of 36 Ciao users found the following review helpful
    Picture of xxfoxyredxx

    Level 8 xxfoxyredxx

    Member since 01/10/2006

    Reviews written: 753

    User recommends the product

    Advantages Advantages Great choice, great staff

    Disadvantages Disadvantages Price on some things (Not all though lol)

    I didn't know what to do a review on today so I've decided to write a couple of reviews on things that I've used today, in this case a place I've been to! Today I had to go Marks and Spencer's with my Step-Dad. We went there to go get a dressing gown and matching nightdress for my Mother for her birthday which I will tell you about at the end of my review because it's about customer service. My family have always been a Mark's fan. My mother still calls it Marks and Sparks! We don't shop there all the time but my Mum, like a lot of women I've met in her age group have their 'favourite things' ... more
  • 45 of 45 Ciao users found the following review helpful
    Picture of danieletheridge

    Level 6 danieletheridge

    Member since 17/12/2000

    Reviews written: 188

    User recommends the product

    Advantages Advantages Great selection, top quality..

    Disadvantages Disadvantages ..except carton - yuck!

    *I could find nowhere better to put my opinion - this will have to do!* I was looking around Ciao recently and was amazed to find that I could not find, wherever I looked, an opinion on Marks & Spencer Food to Go. Food to Go is the new name for its sandwiches and general snacks – the ones that workers buy for lunch. If you’ve ever entered a Marks & Spencer store at around 1pm on Monday lunchtime, you will see hundreds of people wearing smart suits all crowding round one particular part of the store. That part, of course, is the Marks & Spencer Sandwich Store.. bliss! Competitors ... more
  • 64 of 64 Ciao users found the following review helpful
    Picture of weebagpuss

    weebagpuss

    User recommends the product

    Advantages Advantages excellent quality food, great range of products, helpful staff

    Disadvantages Disadvantages a little pricey (but worth it!!)

    I’m happy to wave my hand in the air and admit that I am a HUGE fan of the Marks and Spencer foodhalls. I know I probably don’t fit in with the stereotypical image of an M&S shopper, but I absolutely adore their foodhalls. With all the talk in the media at the moment of Marks’ failing fortunes, I felt it was about time they were defended by one of their biggest fans. Being a Marks addict runs in the family – some of my earliest memories are of complaining when my Mum used to drag me round the store – luckily my views changed as I grew up! One of the main ... more
  • 74 of 74 Ciao users found the following review helpful
    User recommends the product

    Advantages Advantages Great food

    Disadvantages Disadvantages Frequently unavailable, and products are moved around far too much

    So our Marks who art with Spencer's aren’t doing so well these days for one reason or another, we shop there every week (in Shrewsbury), in the food hall that is, the rest of the shop we don’t bother so much with, but in the food hall they do have quality foods, some great deals, some good vegetarian foods, and quite a variety. I admit it, I love Marks and Spencer foods, it was my wife that used to go there for her food before we met and is why we shop there now, although what we do get from there is slowly decreasing - but more of that later. As you may know I’m vegetarian ... more

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for Marks and Spencer