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Advantages: Price, Local Branch, Claims Disadvantages: None so far
back.
*Finally looking online, Swinton sounded very positive and from what I could read many customers were happy with the service they provided.
Applying for the car insurance!
Just like many companies there are many ways for you to obtain quotes and subsequently take up the policy.
Swinton appear on all the comparison websites such as Confused, Money supermarket, Tesco etc. I would always recommend going through all these sites and then do a full quotation with the top company on their own website as often that can be cheaper.
Swintons website is very easy to follow and within 3 minutes you can have a price which will be guaranteed for 30 days. It?s always worth while checking what offers Swinton have on, just now they offer £40 cash back per motor insurance policy.
You can call Swinton on free phone number 0800 138 ...
Advantages: Easy to contact, good website, good value Disadvantages: None whatever
and prompt and courteous customer service. Reading the other comments here I hope this good beginning lasts. Also hope I never have to claim from any company, but will certainly let you know the outcome if I do!
Summary: Easy processes, clear website, easily contactable. Slightly more excess than I wanted but this helped keep the costs quite low.
Overall - pretty good so far!
***** Update *****
Unfortunately I had cause to call Swinton last week - not my fault may I add - so it was time to put my Swinton insurance to the test!
Swinton were the brokers for my policy rather than the insurers themselves, so when I got in touch they were quick to point me in the right direction and offer me support should I need it. As things got more complicated (as these things often do, so I'm told) I called my local office back and they were ...
Advantages: Price Disadvantages: Poor service generally; pedantic; lack of response to complaints; ridiculous hold times
I had always driven Company Cars until last November when I was made redundant and purchased my own car and insurance for the first time. Privilege were the cheapest quote I found.
I set up the policy on line and was advised that I could have a no claims discount if I provided proof from my previous employer's insurer that I had made no claims. I requested this via my employer but it was not forthcoming and I contacted Privilege in Jan 09 to advise them that I had not deliberately 'overlooked' this but was having difficulty due to the redundancy circumstances. They then cancelled my policy in February. At this point I was fairly sanguine as I had not provided the proof. I reinstated the policy with zero no claims on the understanding that when I managed to obtain proof of no claims I would receive a backdated refund of the difference ...
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