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Terrible customer service, the staff have no manners, are abrupt and ignorant. After trying to load my SD card the machine crash and i was actually spoken to like a child by a slip of a girl with... more

User Reviews

for Max Spielmann Photo-Processing Shops

Rating Summary based on 23 reviews

  • 5 Stars
    5
  • 4 Stars
    1
  • 3 Stars
    2
  • 2 Stars
    3
  • 1 Star
    12

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  • 3.1
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  • 3.1
  • 33 of 33 Ciao users found the following review helpful
    Picture of Mickie26

    Level 7 Mickie26

    Member since 11/01/2003

    Reviews written: 316

    User doesn't recommend the product

    Advantages Advantages Are There Any?

    Disadvantages Disadvantages Too Many To Mention Here - See Below.

    My hubby and I didn't have luxuries at our wedding simply because we couldn't afford them. It was known that whoever turned up with a camera would show us the photograph's after and we would then decide if we wanted any copies. This was mainly going to be between my parents and my hubby's parents. After the wedding my mum & dad took the film to be developed at Jessop's with no problems whatsoever. My hubby's mum & dad took the photo's to Max Speilmann's where weeks later there was no development of the film and the shop assistant said that they were having problems with the film and could ... more
  • 24 of 25 Ciao users found the following review helpful
    Picture of latitia

    latitia

    User doesn't recommend the product

    Advantages Advantages Well the staff are ok

    Disadvantages Disadvantages everything else

    This is a very touchy subject with me but I am sure you have already noticed that I am not a fan of this store as I have given it the lowest rating I have ever given any product so far in my reviews. From the outside it looks clean, inviting and professional with lots to offer. The inside is very small and more tahn one pram means that you will not be able to open the front door without an accident. They do takepassport photographs but you will have to share the back room with the cleaning ladies broom, mop ect. Don't get dressed up it's filthy in there! Iam not a professional photogropher or ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of hans679

    hans679

    User doesn't recommend the product

    Advantages Advantages Friendly - sometimes

    Disadvantages Disadvantages Lost prints, overcharging, lying.

    I worked at a few Max Speilmann shops, and the odd Klick (owned by the same company and run the same) over eight months, and there are a few things I've noticed during my time there that would be helpful to potential customers. - Staff are penalised for accepting 6x4 prints and will do anything to get you to upgrade to 7x5 (their 'standard') when you don't need to. They will tell you that they do not print 6x4s anymore - they do, just tell them that you know for a fact that they do and they will print them. - The photocentre in Birmingham to which they send any orders over a day is a mess ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of Leppings

    Level 1 Leppings

    Member since 27/08/2012

    Reviews written: 1

    Advantages Advantages Its close to home

    Disadvantages Disadvantages where shall i start??... poor staff, poor picture results

    Terrible customer service, the staff have no manners, are abrupt and ignorant. After trying to load my SD card the machine crash and i was actually spoken to like a child by a slip of a girl with tattoos and a mouth as foul as a fish wives, blaming me for crashing their photo machine. I wont go there again - simply not worth the hassle. The actual picture development results from the in store machines are not the best i have seen, but they are cheap and faster than sending away and so you get what you pay for i guess (its just a pity the staff are unhelpful and ignorant). I can not speak for ... more
  • 9 of 10 Ciao users found the following review helpful
    1 Star Quick review of Max Spielmann Photo-Processing Shops by Lowephi 10/08/2007
    Just been to Max Spielmann in Beeston Nottingham 10.8.07. Charged 14p per photo (438 of them) when the window price is 5p per photo for 200+. Manageress said this did not come into force until 15th August 2007. Then why is it in the window and leaflets on the counter? Manageress very rude, said she felt like slapping customers round the face. Given full refund but told I could not have photos until the Thursday, then I would get the reduced price. Photos had been printed already, so I told them I would leave them and go to Boots for 6p ... more

Questions

for Max Spielmann Photo-Processing Shops
  • wilma96 10/12/2011 09:55:05

    hello i have cine tapes from a polaroid cine camera from mid 1970s , can you transfer them to cd / dvd ?.

    i also have the polaroid projector and camera , we have watched them on the polaroid projector but quality of projector is tired now

    Question status

     Open
  • superstar2468111 26/9/2010 15:07:35

    Why is CIAO showing reviews of Max Spielmann that are out of date?

    As Max Spielmann was taken over some 18 months ago and has since refitted all stores, introduced new equipment and retrained all staff, why is CIAO showing reviews that are out of date from the old company that no longer exists?

    Question status

     Open

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