Maxtor OneTouch STM302503OTD3E1-RK 250 GB

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Maxtor OneTouch STM302503OTD3E1-RK 250 GB

For consumers who need a simple solution with a classic design for Mac or PC, the Maxtor OneTouch 4 makes it easier to set up and manage data backup, ...

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20% positive

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Review of "Maxtor OneTouch STM302503OTD3E1-RK 250 GB"

published 07/04/2008 | cootuk
Member since : 16/05/2004
Reviews : 29
Members who trust : 1
About me :
Not for me
Pro HDD appears well protected in its casing
Cons psu failed within two hours -poor design?
Memory / capacity
Ease of Installation
Ease of use

"Maxtor external drive fails the test"

With the advent of digital cameras I needed something better than DVDs for backing up. My current backups span several DVDs so I thought an external hard drive would fit the bill now prices have fallen dramatically. The 250GB pricepoint seems to be the sweetspot at the moment.

Maxtor are one of several companies that offer an out-of-the-box solution that requires no construction. or technical knowledge.
The Maxtor HDD comes in a rubber housing complete with a psu, manual, usb cable, and software preloaded onto the disc.

Installation into both Vista and XP was simply plug-and-play, and the hdd contains some basic backup software. Once the software is installed, then backups can be pre-set to run at the touch of the front panel button, at predefined times, or at the request of the user.
The speed of transfer is limited in this case due to the USB connection, but good enough for occasional backups.

Major bad point:-
The supplied psu has a slide off adaptor which adapts the 240V power connection to UK 3pin or Euro 2pin. The psu failed within a couple of hours, with evidence of arcing on one of the contacts where the slide off adaptor clips to the main unit, despite the connector clicking into position. Without power the unit is useless, so I have to return a HDD full of backups back to the retailer. Very poor as this contains personal information. The only way to retrieve data if this happens out of warranty would be to obtain another power supply or rip the enclosure to pieces to get the HDD out.

I shall be returning the unit for a refund and buying a separate HDD and external enclosure as if the psu fails on those then you buy another cheap enclosure.

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Comments on this review

  • IzzyS published 07/04/2008
    I've got a Maxtor OneTouch external hard drive (lower sized model though, 120gb) that I've had for about 3 years and its worked fine the whole time, I'm guessing you were unlucky and got a defective unit... perhaps that model isn't as good as earlier ones... I wonder the same about my laptop, since I hear others have the same model and haven't had the problems ive had with mine *shrug* fair enough to tell others about your problems with it though, I know I have with my laptop!
  • Lozzawozza published 07/04/2008
    sounds rubbish xox
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Product Information : Maxtor OneTouch STM302503OTD3E1-RK 250 GB

Manufacturer's product description

For consumers who need a simple solution with a classic design for Mac or PC, the Maxtor OneTouch 4 makes it easier to set up and manage data backup, file archiving and system settings with a new easy-to-use user interface.

Product Details

Product Description: Maxtor OneTouch 4 - hard drive - 250 GB - USB 2.0

Type: Hard drive - external ( desktop )

Capacity: 250 GB

Form Factor: 3.5"

Interface: USB 2.0

Data Transfer Rate: 480 Mbps

Buffer Size: 8 MB

Spindle Speed: 7200 rpm

Power Source: Included AC adapter

Dimensions (WxDxH): 14.9 cm x 6.4 cm x 17.1 cm, 14.9 cm x 6.3 cm x 17.1 cm

Weight: 1 kg

Localisation: EMEA

Manufacturer Warranty: 5 years warranty


MPN: STM302503OTD3E1-RK, STM302503OTD3E1

Device Type: Hard drive - external ( desktop )

Capacity: 250 GB

Form Factor: 3.5"

Interface: USB 2.0

Internal Drive Interface: ATA-133

Buffer Size: 8 MB

Width: 14.9 cm

Depth: 6.4 cm, 6.3 cm

Height: 17.1 cm

Weight: 1 kg


Interface Transfer Rate: 480 Mbps

Max Data Transfer Rate: 33 MB/s

Data Transfer Rate Details: USB 2.0 : 33 MB/s

Spindle Speed: 7200 rpm

Expansion & Connectivity

Interfaces: USB 2.0


Power Source: Included AC adapter

Power Device: Power adapter

Voltage Required: AC 120/230 V ( 50/60 Hz )

Software & System Requirements

Software Included: Drivers & Utilities, Maxtor OneTouch Manager

OS Required: Microsoft Windows XP Home Edition, Microsoft Windows XP Professional, Microsoft Windows XP Media Center Edition, Microsoft Windows Vista Home Basic, Microsoft Windows Vista Business, Microsoft Windows Vista Home Premium, Microsoft Windows Vista Ultimate, Apple MacOS X 10.4.7 or later

System Requirements Details: - RAM 256 MB


Cables Included: 1 x USB cable - external, 1 x USB cable

Compliant Standards: Plug and Play

Localisation: EMEA

Package Type: Retail

Manufacturer Warranty

Service & Support: 5 years warranty

Service & Support Details: Limited warranty - 5 years


Listed on Ciao since: 16/10/2007