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I have a little girl who is now 19 months old. I love to get her shoes from Clarks because of teh expert fitting and quality of the product but not driving I have to take the buggy with me and in most of the stores in the West Midlands the childrens section is upstairs and there is no lift available so I either have to beg a busy assistant to help me carry my buggy upstairs or go elsewhere. This is not the only store where this has happened to me. I think that if a department store has spent somuch time designing beautiful accessories for children it would be great if we could gain access when we have our children with us.