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SiobhanS1

Reviews written

since 09/05/2012

1

LateRooms.com 09/05/2012

DEFINITELY WOULD NOT RECOMMEND LATEROOMS.COM

LateRooms.com I BOOKED A 4 NITE STAY IN AMSTERDAM FOR AUGUST 2012 THRIOUGH LATEROOMS.COM AND WHAT A MISTAKE I MADE. THE AIRLINE WHICH MY FLIGHTS WERE BOOKED WITH WITHDREW THEIR SERVICE FROM MY LOCAL AIRPORT(BELFAST) AND THE OTHER AIRLINES WERE TOO EXPENSIVE TO RE-BOOK. AS A RESULT OF THIS I CAN NOT GO ON THIS PLANNED TRIP AND TRIED TO GET A REFUND OF THE 396 EURO THAT I PAID THROUGH LATEROOMS.COM FOR MY ACCOMMODATION. LATEROOMS.COM HAVE REFUSED TO REFUND THIS FEE AND ARE TAKING A NON NEGOTIABLE STANCE EVEN THOUGHT THESE ARE EXCEPTIONAL CIRCUMNSTANCES. THEY ARE A BUNCH OF COWBOYS AND WILL NOW RE-SELL THE ROOM I CAN NO LONGER USE MAKING DOUBLE THE FEE ON IT. PLEASE FOR YOUR OWN SAKE DO NOT USE LATEROOMS.COM I HATE TO THINK HAD ANYTING WENT WRONG DURING MY TRIP HOW UNACCOMMODATING THEY WOULD HAVE BEEN IF THIS IS THE APPALLING CUSTOMER SERVICE I'VE RECEIVED BEFORE I'D EVEN TAKEN OFF. ...
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