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since 15/02/2004


Norbreck Castle Hotel, Blackpool 15/02/2004

My stay at the Norbeck

Norbreck Castle Hotel, Blackpool Myself and my family stayed at the Norbeck last week. The hotel was under alot of construction work for the high season period, non of which was mentioned whilst booking. We stayed there for 2 nights, and they were the worst 2 nights we have ever had.... The temperature throughout the building was soooo hot, we sat at dinner exhausted from the heat looking around at everyones red faces. The nights were unbearable so I soaked towels to cover the untouchable radiator..... asked reception to turn the heating down which they said they would... but didnt, later discovered they couldnt as OAP's and disability guests were staying so it had to be on full! The room which we stayed in was dirty, bath had cracks in, wardrobe falling to bits, and the wondows were so dirty it looked constantly misty outside. All of blackpool was closed down as it was not in season, grrr just a waste of money and time. We ended up going to fleetwood and shopping, something of which we could of done 2 miles down the road. Anyway, in season I think the Norbeck will be very good if improved by new management, im just angry that I wasnt informed that most of the activities there would be closed due to maintenance work, and that the Sauna temperature was cooler than my room! If anyone out there is planning on booking, my advice is to call and ask what activities is open or just look else where. ...
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