Was rather worried about staying at this hotel when i read the reviews. But have just come back from a lovely 3 night stay at this hotel - staff could not be more helpful (no queues seen) room very good even had a jacuzi bath. Yes the restuarant is noisy and busy but we were seated and served very quickly. Food hot and plentiful - menus on table to let you know what is available at dinner time. Dont think you need a menu for breakfast as it is obvious what is available. There is no way that you should leave the restaurant feeling hungry.
Swim pool and sauna etc lovely and clean - even had free towels offered.
Cant say what the entertainment was like as we went out every night. But wine at £2 a glass during happy hour went down well.