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I bought new in April 2001 and have covered 45,000 miles without a breakdown. But my breakdown has been close at times! There have been problems with brakes, water ingress, rattles, heating, gear selection and with the alarm, which has gone off more than 1,000 times.
Three Mercedes dealers have failed to solve the gear and alarm problems. They clearly are unable do so but have never so much as apologised for their failure. Mercedes helpline is just as hopeless. Their only advice is to keep taking it to a dealer.
Having talked to other owners, it would appear that all V Class models are very troublesome. This is certainly the most badly built of the 24 vehicles I have owned.
This all all a great pity as the V Class is spacious, comfortable and economical. If only Mercedes cared about its customers!
I'm sorry for the low rating but you need to try and give as much information about the car you're reviewing as possible, even if you wouldn't recommend anyone actually buy it! Don't worry, it takes some getting used to! If you edit this leave a message in my guestbook and I'll happily take another look. Welcome to Ciao! Emma :)
LostWitness 17.12.2002 18:44
Several people here have said that Mercedes customer service is very poor - worth remembering!
mattygroves 17.12.2002 17:16
Hi! Sorry for the low rating - you have a very well written start, but a good deal more information would be most welcome - the ride, the space...stuff like that. If you add to this, please let me know in my guest book, and I'll gladly have another look. Cheers, Kate