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34 Reviews

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Moben/Homeform/Dolphin/Sharp/KitchensDirect all the same & based in Manchester. Words cannot express how awful they are. I believe them to be inadequate, untrustworthy, poor quality. A glossy... more

User Reviews

for Moben Kitchens

Rating Summary based on 34 reviews

  • 5 Stars
    5
  • 4 Stars
    2
  • 3 Stars
    1
  • 2 Stars
    3
  • 1 Star
    23

Detailed rating

  • Customer Service
  • Quality
  • Value for Money
  • 2.0
  • 2.8
  • 2.2
  • 10 of 10 Ciao users found the following review helpful
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    137699

    User doesn't recommend the product

    Advantages Advantages Decent Range, Good Appliances

    Disadvantages Disadvantages They lie, they're incompetent, they use hard sell!

    After recently moving house, we decided that the old kitchen (original since built in 1982) had seen better days and was no longer fit for preparing food in. We shopped around looking at the various kitchen companies from the "low market" B&Q to the "top of the market" Moben. We found very quickly that there was actually very little to choose between any of the brands in terms of quality - they're pretty much all chipboard with some kind of vaneer! However, we thought that as Moben had been going so long, and they did seem on the face of it to offer a more tailored solution, we'd invite them ... more
  • 25 of 25 Ciao users found the following review helpful
    Picture of dabmim

    dabmim

    1 Star Go LOCAL 01/11/2000
    User doesn't recommend the product

    Advantages Advantages A nice looking kitchen

    Disadvantages Disadvantages extremely bad after sales service, bully tactics sales, rudeness on calling, unhelpfull staff.

    I bought my Moben Kitchen in November 1999, after being 'bullied' into a decision! I was really happy with the results despite the high price. Being disabled the salesman, assured me that I could get the VAT back. Nearly two year on and I still have heard nothing from them about this. Moben offer a complete service with all planning, designing, delivery and fitting included. Appliances come from companies such as: Neff, Leisure, Aga and Technic. And special offers vary from time to time currently they include: an integrated fridge/freezer for £95 and the famous FREE dishwasher. At this point I ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of RodentNoir

    RodentNoir

    User doesn't recommend the product

    Advantages Advantages I honestly can't think of a single advantage

    Disadvantages Disadvantages High cost, poor service, lack of customer care, endless stress

    It’s now a year since we first signed with Moben Kitchens. This is a long posting, and I make no apology for that. Simply ranting or making unsubstantiated protests is no good to anyone. I am going to lay out my own experiences and opinions, and I hope they are useful. You must come to your own conclusions. OUR KITCHEN IS STILL NOT FINISHED and we have had a YEAR of stress and anguish at the hands of Moben, and it is not over yet. Perhaps the most alarming experience of the last year has been Moben’s apparent efforts to gag me. On at least two occasions I was asked to sign an agreement that ... more
  • 17 of 17 Ciao users found the following review helpful
    Picture of ordy

    ordy

    User doesn't recommend the product

    Advantages Advantages One stop shop

    Disadvantages Disadvantages Poor quality, poor customer service

    When one looks back on ones life, it is possible perhaps to identify a handful of good & bad decisions. You know the sort of thing - life changing decisions and events that stay with you. A good example of a positive event would be when I went to Barcelona in 1999 to watch Man Utd beat Bayern Munich in dramatic style in the champions league final. Happiness you cannot measure, nor will I ever forget. On the negative side, one can look back with sadness at the death of friends or relatives, perhaps the odd bad career move or the one and only time (I doubt people do this more that once) that you ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of realtrickytree

    realtrickytree

    User doesn't recommend the product

    Advantages Advantages Kitchens appear good quality

    Disadvantages Disadvantages Pushy salesman, economical with the truth, poor design service

    The Moben 'designer' who came to give us a quote was purely a salesman. He basically knocked up his 'design' in about 10 minutes using a pen and paper - think back of a fag packet and you're on the right lines. Go to a company like Magnet or MFI and you get a 3D design so you can really visualise what they have in mind. All the ideas we had were dismissed as being far too expensive, outdated or just not practical. A fridge-freezer? No chance. A blue cooker? Haven't sold one of them for about 3 years (nothing, of course, to do with the fact they had none in their range and had a particularly ... more

Product information

for Moben Kitchens

Product Details

Type Kitchen Company
Manufacturer Moben

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