Dangerous electrics, appalling customer service
Advantages Product quality as expected
Disadvantages Appalling customer service
Detailed Rating
| Value for Money | |
|---|---|
| Quality | |
| Ease of Assembly | Nightmare |
| Customer Service | Very poor |
The Author
Author's newest reviews
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21/08/2010
Dangerous electrics... |
|---|
The units were as expected, however the customer service, which was unresponsive and unhelpful, was most definitely not as expected.
Our electical installation was outsourced by moben to electricians who left the house in a dangerous state overnight, installed non-compliant (dangerous) wiring and were generally rude and unhelpful. Even after insitigating a health and safety review, I am still missing the paperwork required to make Moben's work compiant with regulations.Moben seem to have only limited control over their sub-contractors, even having phoned to agree how work will be carried out with head office and assured I can agree that with the installers, I found I had to have a running battle with them to get a installation that matched what I'd agreed with head-office.
I would never recommend moben to anyone.
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TheHairyGodmother 13/09/2010 21:25
Soho_Black 23/08/2010 08:50
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