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Mobile Phones Direct

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Having passed the two Mobile Phones Direct stores in Reading several times, and thinking little of them, a flyer came through my door offering a phone with a year's paid line rental. I decided to investigate, and it turned out that I could essentially have a refurbished Panasonic GD52 for ... Read review

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Community Level 3kurowski

kurowski

Relative newcomer but still offers good deals

AdvantagesGood service, good prices, good advice

DisadvantagesNo obvious ones

"Having passed the two Mobile Phones Direct stores in Reading several times, and thinking little of them, a flyer came through my door offering a phone with a year's paid line rental. I decided to investigate, and it turned out that I could essentially have a refurbished Panasonic GD52 for £24 (a year's worth of itemised billing). Once I got to the shop, it was a matter of minutes before I was online: the credit check took place online, the phone was ..." Read review
12.09.2001

Ciao members have rated this review on average: very helpful

Community Level 1ronimp

ronimp

DO NOT BUY ANYTHING FROM MOBILE PHONES DIRECT

AdvantagesNone

DisadvantagesDodgy dealer

"...brand new phone with T mobile contract. I was very happy for about a week, then on the second week the phone started to behave odd. It deleted all my files and was coming up with message saying 'memory is in use'. I called up mobile phones direct but the person was quite rude the way he handled the call and told me to write email to their webshop and also said there is no live customer service support. The email service would take 5 days to send ..." Read review
07.10.2009

Ciao members have rated this review on average: helpful

Community Level 1christophe...

christophernoble

N900 - Brought Online

AdvantagesFast delivery

DisadvantagesNot a massive choice of phones

"...nervous about buying a contract mobile on-line as usually like to go into the shop and speak to an assistant face to face. However, seeing as we are in the 21st century I decided to give it ago. A few friends had used Mobile Phones Direct in the past and seemed happy with the service. They didn't have a huge choice of phones but did have all the latest handsets. I went for the N900 and placed my order on-line. Credit check all went through and was ..." Read review
17.06.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1helencfo2

helencfo2

be very aware when buying from them

Advantagesnone

Disadvantagesyou have to keep chasing them ,they never reply to emails very rarely answer the phone

"signed up for a contract with mobilephonesdirect for a nokia n97 in white the first phone arrived faulty so sent it back second arrived with the same fault so sent that back then the third one arrived with a huge dent on the metal strip around the edge rang them and was basically told i had done it but they would contact nokia which they did and nokia said it would not have left them like that so it had been opened before it was sent to me but because ..." Read review
16.12.2009

Ciao members have rated this review on average: somewhat helpful

Community Level 1AUser

AUser

Plain Awful Customer Service & Still No Phone - HTC Desire HD

AdvantagesNoubt

DisadvantagesEverything

"...your best to avoid Mobile Phones Direct at all costs. We have tried phoning to cancel and also with have tried emailing, guessing what, no answer or response has been received. ..." Read review
09.11.2010

Ciao members have rated this review on average: somewhat helpful

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