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  • Moments of Truth - Jan Carlzon

Moments of Truth - Jan Carlzon

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Non-Fiction - Management - ISBN: 0060915803

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Super

“Age Old Truth”

published 02/12/2012

Interesting from a historical point of view, some ...

The world's moved on, much of it has long since ca...

Why am I reading it? Regular readers of my bookish opinions will know that I am that rare combination of self-help-junkie and management-guru-cynic. Why should such a combination be so rare? Well, mainly because the two types of books differ only in their applicability. Often not even that. What...

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