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We contacted our insurance company (Moreth>n) although we were told it was unlikely that they would pay out as we didn't know the source of the poisoning.
The lady on the phone was fantastic. She explained to us that we would have to pay the first 90 pounds of the bill and that they ... Read review
Advantages: cheap, efficent, pet life savers, PROOF THAT YOU LOVE YOUR PET!!! Disadvantages: phone lines can be a little busy
This review is with regards to an absolutely fantastic company of insurers who supply me with my pet insurance. It's also aimed at showing owners why they need to insure their pets, especially dogs, horses and cats.
A little over a year ago we began to notice that our Labrador wasn't her usual self. Usually Ellie would dive in front of my other two dogs and scoff her dinner within about half a second. We would then have to restrain ... ...fill. Ellie would then run to their bowls and lick them spotlessly clean. However, suddenly our greedy little madam wasn't even interested in slices of fresh ham offered to her. From this we knew she was seriously sick.
We rushed her to the vets and she was diagnosed with poisoning. We were devastated, we were told she probably wouldn't last the hour and even if she did her chances of survival were slim to none.
This review is with regards to an absolutely fantastic company of insurers who supply me with my pet insurance. It's also aimed at showing owners why they need to insure their pets, especially dogs, horses and cats.
A little over a year ago we began to notice that our Labrador wasn't her usual self. Usually Ellie would dive in front of my other two dogs and scoff her dinner within about half a second. We would then have to restrain her whilst my collie and my jack rustle had their fill. Ellie would then run to their bowls and lick them spotlessly clean. However, suddenly our greedy little madam wasn't even interested in slices of fresh ham offered to her. From this we knew she was seriously sick.
We rushed her to the vets and she was diagnosed with poisoning. We were devastated, we were told she probably wouldn't last the hour and even if she did her chances of survival were slim to none.
At this point the vet gave us two options. Have our beautiful Ellie put to sleep (aged just 14 months old) or have her transferred to a special clinic which specialises in poisonings.
It was with fear in our hearts at the fact that we could not pay the bill that we considered our options.
It didn't take us long.
We decided to give our loyal friend the best chance of survival we possibly could. However, we were warned our vet bills could be in the region of 13,000 pounds.
Many awful weeks went by where we saw Ellie struggle for her life, but she held on.
She came home weak but much improved.
We contacted our insurance company (Moreth>n) although we were told it was unlikely that they would pay out as we didn't know the source of the poisoning.
The lady on the phone was fantastic. She explained to us that we would have to pay the first 90 pounds of the bill and that they would pay the other 7 and a half thousand. We were so relieved. Ellie was her happy greedy self once again and our money scare was over.
All went well for a few weeks then suddenly Ellie started coughing up blood. We rushed her back to the vets where she was given a transfusion along with another 7 days of heavy bills of approximately two hundred pounds per day. This time we didn't believe she could pull through. The vet decided to stop treatment and we went home with heavy hearts. We called up the insurance company and once again they paid the bill apart from the first 90 pounds.
Then things began to look up.
The woman asked what had happened whilst filling in our forms so we told her. She asked us to hold. A gentleman came on the phone and said that he'd heard of a similar problem in our area of people poisoning dogs with rat poison. He said it wasn't a diagnosis but that it might help the vets. We rang the vet and she said to bring her in again, so we scooped Ellie's limp, dying form up and took her in.
The moment we got in to the vets she was given injection after injection and put on a drip. The vet said that this was the last hope for our little Ellie. She was put on a drip and by morning she was bounding around once again.
After hearing what was going on in the local area we contacted the police to ask them to alert dog owners and we put up bigger fences and Ellie returned home.
She was then put on a course of tablets for 6 months. Moreth>n paid for everything except the first 90 pounds and the tablets (as its counted as prolonged/lifelong treatment)
If we hadn't have had Moreth>n on our side we would not still have our beautiful, loyal golden lab Ellie to keep the other dogs in line. There was no way we could have paid for the bills that came to over 20 thousand pounds. In total we paid around 680 pounds (mainly because of the tablets).
Also we were thankful for the fact that the insurance company had picked up on the fact that there was a poisoning issue in our area, if they hadn't have been alert and paying attention to what was going on our Ellie and many other dogs would not have made it.
Ellie has since recently gone on to successfully (unexpectedly) give birth to 8 puppies with no trouble at all.
Also, they payed up within a few days and were completely hassle free. Ellie's premiums haven't even gone up that much after her illness.
We have also contacted them over other things for all three dogs and never had any hassle. We have been with them for around three years with our collie and then with the other two when they came along. We will continue to stay with them as long as they keep up the fantastic service.
I highly recommend them to anyone, however, this is my own opinion and others have different views of Moreth>n.
I also plead with fellow pet owners to ensure that their pets are covered for unexpected disasters like this one.