Advantages cheap kit, good range.
Disadvantages are the laptops even inspected? poor quality.
|How well informed were the staff?|
|How helpful were the staff?|
|How efficient was the service?|
|How good is their helpline/technical support?|
|Overall, how satisfied were you with the service?|
I Puchased a Reconditioned Compaq Laptop from Morgan, and I was disappointed.I planned to use the laptop for music, and was pretty upset when i found that the audio only played through the left channel. I plugged headphones in, and this was the same.
Next I noticed that the screen went totally white intermittently, and could only be reset by pressing the screen on/off switch and restarting the screen.The final straw was that the lid catches had broken springs, and the lid would not close.
Although this is a second hand unit, I still paid many hundreds of pounds for it and I was sadly let down.Do Morgan actually recondition these units!? If anyone had turned it on, and used it for any period of time they would have noticed the screen fault, or the audio, or at the very least the fact the lid didn't close!
I found it difficult to get a refund, as they were trying to insist on a repair, but my lack of confidence in the company was my reason for refusal of this. I'm going to take my money elsewhere. Morgan: Try harder.
Attention, this is the first review from this author
Instead of giving a negative rating, consider:
Help this member by giving your advice
Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment