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I have used several different insurance companies over the years, for one reason or another.I saw the ad on t.v. one night and decided to call just for a quote, but it was so much cheaper I ended up switching the very next morning after I discussed it with my hubby!!We have used our pro assist (roadside help) they get you assistance 24 hours a day/ seven days a week if you have this option. Customer service reps are kind and ready to help in any way.I would never use any other agency now.