Motorhouse 2000ltd operate from a large purpose built site in Cannock. It has been redeveloped and has now changed out of all recognition In addition to the large display area (where there are so many vehicles that it has become the'Petrolhead's' version of the child in a sweet factory.) there are refreshment areas and all of the facilities associated with a dynamic and go ahead company
I must admit that I am very chosey about dealers and first impressions count. The fact that the staff were approachable and friendly but not pushy stood them in good stead in my book.
Motorhouse 2000 advertise in the usual way via local and national newspapers and magazines.The problem is that their stock changes so rapidly that adverts are often out of date by the time that they appear.None the less they do give a good indication of stock, range and prices.
My first direct contact with Motorhouse2000 was via the internet. Their website , at the expected address, is updated regularly and when you have narrowed down your list of likely vehicles a little they will send you a weekly email of the current stock position This means that before you even contemplate travelling to Cannock you can have a good idea of what you are looking for. If you arrive on site and simply want to look around no one will bother you. If you then find something that interests you the staff will provide keys so that you can inspect at your leisure They will arrange testdrives (albeit accompanied).
The stock includes both new and 'nearly new' vehicles but it is important to note a number of things about the new vehicles. Some are supplied from UK sources but others are imports. Imports are not a problem but while you will be the first user you will not be registered as the first owner. It is the equivalent of buying a pre registered car .The warranty runs from the date of FIRST registration NOT from the purchase date
After months of looking and making up my mind I eventually found exactly what I was looking for in one of the weekly emails. All that then happened was one phone call to check the details and that the car was full UK spec. A deposit was taken via debit card (there is a surcharge for credit cards). About a fortnight later I had a phone call to say that the vehicle was on site so I arranged to inspect it. All was OK but pre delivery inspection was still to be done. Motorhouse like to make specific appointments for car delivery. This gives them the chance to suggest various extras such as Gap insurance. Just say no firmly and they do not press the issue. I arrived from Cannock station by taxi at the appointed time and was given a key for final inspection. Then into the office, cup of coffee, nice chat, Debit Card again . Whitin 10 minutes after handing over the debit card I had the keys ,delivery note ,handbook etc. Registration documents were to come later from DVLA.
I reckon that the 'on the road price' that I paid saved me about £4000 compared to the Ford list price and the only difference that I can see is that my car has a two year full Ford Pan European warranty whereas the warranty on cars supplied in the UK is a 1 year Ford warranty + 2years dealer warranty. I reckon that I got a good deal and drove home in my first brand new motor with a smile the size of the Sydney harbour bridge.
One final point : at the prices offered there are no free extras included so the amount of fuel onboard on delivery is absolutely minimal so make sure that you take some extra pennies for fuel. Fortunately there is a garage at the end f the road but do make sure that you know how to open the fuel flap before you leave Motorhouse
How helpful would this review be to a person making a buying decision? Rating guidelines
(+) loads of cars, great choice, friendly helpful staff no pressure, fantastic prices. (-) can get very busy on the weekend, we had to wait to be served, best to get there early.
Advantages: Many cars and models to select from, great choice and well laid out display Disadvantages: Sales personel arent too helpful, test rides not available
shotgun_norman 11.04.2005 ·
Read review
Ciao members have rated this review on average: helpful
Review of Motorhouse 2000 Ltd
Jul 13th, 2004
very helpful by (83%):
helpful by (17%):
