I took my car, and it's registration certificate to Motorhouse, because I'd bought from them before. The salesman examined the documents, performed the vehicle check and made me an offer, which I accepted. My old car had personalised plates, and when they were removed the salesman discovered he'd misunderstood the V5 document. In the next three weeks I received three letters threatening to take me to court if I didn't pay for their mistake. I had several phone conversations, and offered to cancel the deal and start again as I couldn't afford any extra. They refused and insisted on more money off me. I agreed, and within four days had another letter threatening court action. I have used my holiday money to pay them off, because I can't afford a solicitor to fight them.
DO NOT USE THIS COMPANY - THEY WANT YOUR CASH AND DON'T CARE HOW THEY GET IT.
How helpful would this review be to a person making a buying decision? Rating guidelines
(+) loads of cars, great choice, friendly helpful staff no pressure, fantastic prices. (-) can get very busy on the weekend, we had to wait to be served, best to get there early.
Hi and a warm welcome to ciao. Some good info there in your first, well-written review, although a little short. I hope you enjoy the ciao experience, as I do. Ray
Charlotte987 05.08.2005 17:32
welcome to ciao,sorry for the bad experience. Charlotte
rachel1431 05.08.2005 17:27
welcome - read the comments below - if you re write I would be happy to re rate just leave me a message in my guestbook Rache :)
Advantages: Many cars and models to select from, great choice and well laid out display Disadvantages: Sales personel arent too helpful, test rides not available
shotgun_norman 11.04.2005 ·
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Ciao members have rated this review on average: helpful
Review of Motorhouse 2000 Ltd
Aug 5th, 2005
helpful by (31%):
somewhat helpful by (69%):
