I used Motorpoints internet sales site to organize the purchase and part exchange of my old car for an Astra ctdi. Because I live in Scotland, it was arranged for the viewing and purchase to be at the Glasgow branch. All went well initially - but I was assumed to pay the last installment of my finance on the old car which was a standing order on the *28th* of each month.
I ordered the car on the 12th of the month and was phoned by the Derby branch that they wanted the deal done in Glasgow on thursday the *27th* of that month. They said that if it didn't happen then, the part exchange would lose a calander month in the glasses car valuation guide and they stood to lose £500. I explained that I couldn't get to Glasgow that day due to infant care - but they basically pushed me into this.
So, I went to Glasgow, signed the deal ...
Advantages: Cheap Prices, Wide Range, Great Website Disadvantages: Can't Test Drive easily, Not much room for Haggling....
I bought a 6 month old car from Motorpoint of Burnley in September 06.
I had been and browsed there before, but never thought about actually buying anything becuase I'd heard some bad stories about CarSupermarkets.
We were looking for a particular type of car, and we were able to look at Motorpoints website to see if they had any in stock. This was great as we could find out info on what colours, reg's and mileage that each of the cars had.
When we went to look at the car, the salesmen didn't come and 'hound' you (as the7y seem to do everywhere else), they left you to look around, and when you did want to look at a particular car, they would give you the keys and let you know that whilst you have the keys no one else can buy that car, neither will they accept an offer on it from someone else until you give the keys back and let them ...
Advantages: Wide choice, low pressure environment, competitive prices Disadvantages: There's not enough of them about!
, everything was presented in a "keep safe" envelope very well explained.
When we arrived for pick-up, early, they were still ready to greet us and dealt with us very promptly. Again, the explainations were clear and concise, nothing was rushed unless we were happy.
We were allowed to inspect the car inside and out before we signed the final handover, and the car came with 30days or 10000 miles warrenty in the event it developed any problems - they would fix them.
Free tax disc holder, cleaned inside and out.... everything working.... phone numbers provided in the event of any problems.....
All in all, I can't fault them. Nothing pushy, nothing pressured, a very welcoming and relaxed place to browse or buy, just like a supermarket. I have already suggested a neighbour pay them a visit - as the stock is changing all the time and you never ...
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