I ordered two Mountrose underbasin cupboards, and four days later I received only one parcel, but was not what I had ordered at all. After quite a few unsuccesfull attempts to call Bulkgoosds customer service and finally opting for email correspondance, the mountrose cabinets finally arrived. ... Read review
Advantages: Quick delivery - pre-assembled - nice paint finish - nice design Disadvantages: Not sturdy at all - not pratical - not good value for money
I ordered two Mountrose underbasin cupboards, and four days later I received only one parcel, but was not what I had ordered at all. After quite a few unsuccesfull attempts to call Bulkgoosds customer service and finally opting for email correspondance, the mountrose cabinets finally arrived. To my surprise, both came pre-assembled.
This could have been a good thing, but because they were very poorly packed, and because they are made ... ...shatterred corner, and the other with a broken leg, and for both the magnetic locks were loose (in my opinion, Bulkgoods does not provide enough product and shipment info on their website about this product, as the product sheet is mainly about measurements).
The poor shipment conditions really spoiled the product, because, though it has what looks like a nice polyurethane paint finish, it is not a sturdy piece of furniture at all, and ... more
I ordered two Mountrose underbasin cupboards, and four days later I received only one parcel, but was not what I had ordered at all. After quite a few unsuccesfull attempts to call Bulkgoosds customer service and finally opting for email correspondance, the mountrose cabinets finally arrived. To my surprise, both came pre-assembled.
This could have been a good thing, but because they were very poorly packed, and because they are made of what seems to be fiberboard, one arrived with a shatterred corner, and the other with a broken leg, and for both the magnetic locks were loose (in my opinion, Bulkgoods does not provide enough product and shipment info on their website about this product, as the product sheet is mainly about measurements).
The poor shipment conditions really spoiled the product, because, though it has what looks like a nice polyurethane paint finish, it is not a sturdy piece of furniture at all, and it shows once in place in my bathrooms.
Moreover, the magnetic strength of the locks is not enought to keep the doors shut : there is only one lock on the upper part of the doors, when really an extra one would have been needed at the bottom. Moreover, the screws that are supposed to maintain it are too short, so the locks keeps falling when I close the doors.
The cabinets come with a U shape hole that allowed me to place them under the basins right away without having to use a jigsaw. Once again, this could have been an advantage, but the hole is sooo large that, water gets very easily inside, and small objects placed on the top keep fallind inside as well.
Moreover, the fact that it comes without a shelf finally makes it difficult to use for storage of beauty products. It is more for storing bigger bottles, such as cleaning products.
Finally, I must say that Bulkgoods after-sales service was not a good experience for me and that in my point of view this puts internet customers at risk. Eventually I removed the cabinets from my bathrom, and finally bought new ones at Ikea for 15 £ more, but of a far better quality and with an excellent after-sales service.
