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Excellent

“Surfin' NTL”

published 02/08/2005

ProFast , efficient Customer Service

ConsHave to have an NTL phone line

Due to my satisfaction with our NTL Telephone and Digital TV Service, we decided to change our Broadband provider. We had been unhappy with Supanet for some time (see previous review) and therefore NTL seemed the natural choice. However, I didn't enter into the decision lightly - the last thing I...

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Super

ProImproved customer service, always on connection, c...

ConsCan't access certain work based websites, slow upl...

Before I start on this review, I must apologise to some Ciao members and probably many others. I have always said that I would rather ‘stick pins in my eyes’ before returning to NTL, well, I couldn’t find any pins. Despite my personal experiences, my Masters research showed there was minimal...

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Excellent

Profast and reliable

Consneed to be in ntl cable area

Why I chose NTL ------------------------ It wasn't long after going online with the PC that I changed from 56k to Broadband. Our neighbour was already on ntl so I looked into the price and found them competitive. As he had no major problems I decided call ntl and agree the contract. The offer at...

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Super

“NTL hell? Hell no!”

published 28/05/2006

ProFast, cheap and getting faster

ConsSlow upload speeds and slow customer service

In today's competitive broadband market, there are many options for home users to choose from. My review is based on 100% experience with NTL from the dial-up age through the current broadband revolution and as a previous and current customer of their TV and telephone services. I first used NTL...

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Excellent

“NTL Broadband - The 128k Way”

published 06/05/2003

ProAlways on, quicker than 56k, fairly constant speed...

ConsSlower than "true" broadband, downloads not lightn...

I've been a user of ntlworld 128k broadband for around 6 months now, and I am impressed by the quality of the prouct. Having graduated from 33.6k up to a v.90 56k modem a couple of years back, and noticing no real change except for a couple of k per second on my downloads, I was slightly wary of...

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Super

Prospeed, no re-dialing

Conscost

This review will be about NTL Broadband, NTL themselves; my technical failings of that there are many and the faffing about I’ve had with them trying to find information out. You need some background information on my lack of home PC use firstly to understand the lack of technical words...

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Super

ProSpeed of browsing and downloads, cost, quality of ...

ConsCustomer Service

Zip!Zip! Roadrunner chirps as he speeds off to another website. He's powered by a new cable modem allowing downloads too fast for the slow Wylee Coyote. No amount of ACME devices seem to stop the Roadrunner as he surfs the web for all he's worth. Sound like a future scene from a cartoon we all...

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Super

“Well blow me down”

published 15/06/2003

ProIt's as fast as they claim

ConsDownload limits, flakey email and newsgroups servi...

Not too many moons ago, I vowed never to use NTL again after being driven to distraction by the shortcomings of their phone-service. Annoyed by constant telephone queues and the apparant inability of their staff to resolve simple queries without making more of a mess, I toddled off back to BT...

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Super

ProFast, Always on, competetive prices

ConsCustomer Advisors

This opinion may be a little biased due to the fact that I work for ntl. Overview: Broadband is classed as a high speed, always on internet connection, but as many people have asked me in the past, what does this mean? Lets start at the beginning: The internet used to be a luxury for those able...

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Good

“Zoom zoom”

published 23/06/2002

ProFast access, Doesn't tie up your phone, Cheapest o...

ConsProvided by NTL!, Harder to set up then might be e...

Have you ever got sick of the World Wide Wait(TM)? You know, the usual time consuming exercise connecting to and then surfing the Internet has become. Lets re-cap: turn computer on (wait), attempt to dial up (wait), engaged please try again (wait), try again, and again and again (for those with...

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Super

“Caught Speeding at 64K”

published 06/05/2001

ProAlways on, 64k access. 512K available at £15 pcm m...

ConsRegistration process not simple

I have recently taken delivery of Terayon Terajet Cable Modem (CM), and on the 5th May I had an NTL triple digital installation. For the low low price of £20.99 pcm, I get digital TV, 1 phone line, rental of a CM, and connection to NTL broadband starter pack. This gives you ISDN comparable speeds...

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Excellent

ProAlways on, cheap, fast

Consnone

------ One year on into the service and heres an Update------ I received a letter from NTL just the other day containing some rather bad news. They are axing their 64k cable modem service. I have only had this service for one year and was really disappointed by the news as it offered excellent...

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Good

“A Mixed Bag”

published 18/04/2003

ProLow monthly payments.

ConsAppallingly Bad customer service.

NTL Broadband is provided by the cable company NTL and as such is only available in certain geographical areas. Broadband condensed. Broadband gives you an ‘always on’ connection to the Internet. No more dialling-up your ISP on a modem and tying up your telephone lines. The speed of connection...

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Super

ProGood value and ability to combine your TV, Phone L...

ConsHard to understand packages and billing

After having NTL's dial up internet for some time, which was OK, I decided to go digital. I opted for the triple digital package, which includes phone line, Broadband internet, and television service. I got a letter from NTL saying my Cable modem would arrive in a few days. Ten days later I was...

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Excellent

“NTL 128k Broadband Service”

published 23/07/2002

ProSuper Fast. Cheap (same price as dial-up via BT). ...

ConsOnly cable customers.

I had been an ntl:world customer for about 1 year (it was completely free as I am an NTL customer). And this had provided me with a 100% reliable service that connected every time. However I like to leave my computer connected to the internet 24/7 and this of course tied up my phone line. As well...

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Product Information : NTL - Broadband

Manufacturer's product description

Internet Service Providers

Product Details

Type: Internet Service Providers

Ciao

Listed on Ciao since: 11/08/2000