Advantages Good connection speed. 24/7 access. Few engaged connections.
Disadvantages Fuels addiciton to the net!
I started 'surfing the net' with the preinstalled ISP Lineone when I bought my PC back in the dark ages of 1998. At that time Lineone were charging £10 per month with local call charges on top of that. My phone bills were regularly £300+ a quarter, at one point I was paying BT £140 a month! However they soon jumped on the unmetered access bandwagon with their Quip deal, £5 per month (yes you read it right) for 24/7 access.This ended in September of 2000, so I signed up with NTL. I waited about 3 months for my disk - glad Quip gave us some notice before they withdrew their access!
As I live in the back and beyond and don't have NTL telephone or television as yet (they keep threatening us with it) I wasn't sure if I would be able to take advantage of their net access - but I could!!All I had to do, was dial in the NTL prefix, and I was connected to their network. For the sum of £15 per month I had 24/7 internet access. NOT only that but ALSO I can make up to £15 of voice calls, FREE yes thats right ------FREE, my favourite price. NTL send you a little box to plug into your phone line, and that 'dials' the prefix for you, very handy!
Once I had the hot pink disc in my possesion I placed it in the drive (as one tends to do!) and away I went with the registration process. The disc is registered to the name and address you request it in, so you can't pss the disc around to friends and family that are awaiting their disk.The registration process was very simple taking about 10 minutes to complete. Once installed you have to dial a local rate number to give your bank account details. I used my credit card to make the first payment, and arranged to set up a direct debit at a later date. These forms arrived about 5 days later, were duly filled in and sent off and I now pay from my bank account, £15 per month. I have never been over charged by NTL and the payment goes out promptly in the same week of the month.
What do you get for your money then with NTL? Well apart from the 24/7 net access, you get to make £15 of voice calls as I have already mentioned. You also get10Mb website space 5 e-mail addresses, online help I have used this a couple of times, but they are often very slow to respond to the actual query - sending an automated response to say they have received your query then a wait of up to 10days to answer it in full! That is the worst I have experienced, but it is not something I need to use on a regular basis. YOu also have access to a 24 hour technical support at £1/min, yes £1 per minute. I have had cause to use this once, whilst I waited 10 days for the email response! Fortunately for me, the query was dealth with speedily with an even quicker disconnection of the call from me!!A point to note with NTL, they need to recognise your phone line when you dial to their internet connection number, this posed a bit of a problem as BT withold my nu,ber for me. This is easily remedied by dialling 1470 before your number, this then unlocks your number and the computer at NTL recognise you.
Attention, this is the first review from this author
Instead of giving a negative rating, consider:
Help this member by giving your advice
Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment