Advantages Good service for a month or two
Disadvantages Expensive, unhelpful
I joined NTL hoping to get good value for money and a good service.
What I got in the first month was great, I got the channels I had requested for and a good phone line.
When I contacted NTL about these charges they were very unhelpful, and continued to try and make me pay for an item I had not had. The only way I was able to stop being charged was to stop my direct debit from my bank account. I contacted them again and informed them i want to cancel. They said they would stop the bill and collect the NTL box, but I still have it in my possesion. This happened about 3 or 4 months ago and i am still getting letters requesting payment.
Attention, this is the first review from this author
Instead of giving a negative rating, consider:
Help this member by giving your advice
Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment