Natwest provide an excellent On-line banking service to all their customers even those with Step accounts (the most basic account) and it is an extremely easy to use, secure and convenient service. You need to apply for the service over the phone and then a pin and a logon code are sent to you separately in the post. You can then register your details on-line and you are set up.
The service is available at www.natwest.com and you just need to enter your code and a password to access your account details for all your Natwest accounts including credit card details. The system is very safe and will time you out after 5 minutes inactivity. Although it does take a few minutes to get to your details it is faster than a lot of on-line banking systems. It is also a bright, easy to read and use site.
You can list all your incomings and outgoings since your account was opened, set up, amend and cancel Direct Debits and Standing orders, order a new cheque book, make bill payments and transfer funds to other accounts amongst other things.
This is a faster way (compared to telephone banking) to access your account and saves going into a branch or going to a cash point to print a statement/get a balance. You also save yourself the grief of dealing with a human being!
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Advantages: Great online banking, good bonuses with student account, problems dealt with perfectly Disadvantages: Problems with Maestro card, long queues at peak times, not all branches have extended opening
rugbyleaguefan 11.10.2009 (11.10.2009)
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Ciao members have rated this review on average: very helpful
Review of NatWest