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Reviews - Nationwide Autocentre

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Not for me

“Nationwide Autocentres”

published 06/06/2006

None

Dangerously incompetant

As a car owner it's inevitable that at some point you will need to service your car. As a new car owner you are restricted to the servicing being done by your dealer to retain cover under your warranty but once the 3 years are up you are free to go anywhere you like. But where do you go? Who do...

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Not for me

“Think twice”

published 11/08/2009

Nothing

Poor Quality, Very Expensive

I am just summarising my experience with Nationwide Autocenter. I bought a six year old laguna from a local garage in Leicester. I also took Auto Protect which covers me for the first one year against any mechanical/ electrical faults. It has been a smooth ride for 10 months after which I found...

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Satisfactory

Good website, prompt meet and greet

try to flog you extras on impulse, which you may o...

*INTRO* I booked my Toyota Yaris into the Nationwide Autocentre, in Bridgend, for a full service (40,000 miles) and an MOT, for which I was quoted £188 inc VAT including a discount for having a Tesco clubcard. I booked online and waited for them to contact me nearer the time to confirm, however...

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Super

They went out of the way to help you

Not the cheapest

First off, I do NOT work for Nationwide and this review is only for the branch at Trafford, Manchester. As I only moved to Manchester recently, I do not know where to bring my car in for a major job. I do most of the servicing and minor jobs myself, so I do know quite a bit about cars. It will be...

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Excellent

“Harrogate Branch are superb”

published 31/01/2008

Friendly and efficient

none so far

I have been using them since I have owned a car, and am really surprised at the comments on here - I can only assume that the service depends too much on which branch you are visiting. Harrogate I can definitely recommend. They are laways courteous, and explain fully what they intend to do, and...

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Not for me

“One to Avoid”

published 29/09/2006

The branch I used was close to home. You get Tesc...

Everything else

**November 2006 Update #1 - The branch I used was the Leeds York Road branch, Melbourne retail park, Leeds 14** I have had my car from new, and was tied to using the dealer for servicing in order to benefit from a "free" three year warranty. Anyway, the car had it's third birthday this year, so I...

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Not for me

NONE

Expensive, cowboys, bad customer service

Well I'll start at the beginning. I checked out nationwide Autocentre's website - very impressive and I could get a £5 discount with my Tesco clubcard. So I booked my car in for the earliest date possible, Friday 6th October (the day my current MOT expired). I received an e-mail which said the...

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Not for me

Quick, polite, friendly

Unrtustworthy. Rip-off merchants

I recently took me car in for its mot. Nationwide were offering half price mot's and as it was a franchise I suspected this would be a safe bet. I was wrong. I took my 10 year old Toyota to their garage in Aberdeen, and was told it had failed, requiring 4 new brake pipes. I accepted this, its an...

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Not for me

“NEVER AGAIN”

published 14/09/2010

None

Overcharging,

If the world had came to and end and my life depended on National Autocentre fixing my car, I would rather choose death than have them service my car again. I went into the Coventry Branch (36 Foleshill Road) for a service. They did the service and phoned me that the brake pads were "worn to...

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Excellent

Friendly, effecient and reasonable costs

None

NATIONWIDE GLOUCESTER I booked my 2001 VW GOLF 1.6 in for a MOT and at 2.30pm he rang to tell me my car had passed the MOT and was ready for collection. I presented my AA card and got discount off the MOT - everything was so painless and friendly - even the bill of £119 was reasonable. This was...

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Excellent

Great service and value

None I could see

Gateshead - Team Valley Branch I have used many repair and MOT centres over the years and I can honestly say this was the best experience I have ever had. At the last minute I needed an MOT and when no one else could accommodate me the team at Nationwide made that extra effort to fit me in. The...

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Excellent

“MOT only”

published 08/10/2008

Reasonable treatment

None experienced

I booked my car for an MOT at the Nationwide Autocentre, Frimley Road, Camberley. Subsequently I read the reviews presented here and regarded the matter with some trepidation as I expected the firm to 'throw the book at me' and put me under pressure for unnecessary repairs. I examined my car...

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Excellent

“Prevented Trailer Tragedy”

published 02/11/2007

Speedy response

None

After a bad towing experience with my horse on board, it was obvious that I had a problem with my trailers brakes! I could not find anyone to fix my brakes on my horse trailer. I called my nearest Nationwide Autocentre (Camborne, Cornwall) and they told me they could fix it no problem. Which they...

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Not for me

“Mr J”

published 30/11/2007

None

They will rip you off!

I needed a clutch for my my car, a small Italian Stalion with a servere judder and crunching noise when selecting every gear. Out of convenience I booked my car in to the Nationwide Auto Centre at the end of the road. After only 15 min the Nationwide Auto Centre phoned me back to say that it...

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Excellent

Excellent, effiicient, professional, competative a...

None!

After taking my car to two well known commercial garages who both told me that they were unsure what was wrong with my car. I decided to try the Nationwide Autocentre in Gateshead. They were very accomodating and asked me to bring my car to the garage that afternoon. As I waited Graham Roberts...

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