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Nationwide Building Society

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I have been with Nationwide now since about 2006 and am very happy with them as a building society. I first got an account with Nationwide when I was about fourteen and had a smartbook which was fine because I did not need to withdraw money all that often. However, more recently it became apparent ... Read review

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A good building society

AdvantagesSafe, good rates, good website

DisadvantagesNo student account

"I have been with Nationwide now since about 2006 and am very happy with them as a building society. I first got an account with Nationwide when I was about fourteen and had a smartbook which was fine because I did not need to withdraw money all that often. However, more recently it became apparent that it would be better to have a card account so Nationwide recommended a Flexaccount. The Flexaccount itself (moving slightly off topic for a moment) ..." Read review
16.05.2011

Ciao members have rated this review on average: very helpful

Community Level 5mrpaella

mrpaella

Good motor insurance package but expensive quote

AdvantagesFriendly customer service

DisadvantagesInstant quote not available on web site

"Nationwide has a good reputation for offering competitive products such as mortgages, savings accounts etc. So I decided to obtain a quote for motor insurance from them. Navigating the web site was quite difficult as Nationwide is also an Internet Service Provider and offers a whole host of products from pet insurance to ISAs. I managed to arrive at the motor insurance section only to be told to ring a telephone number. I would have thought that ..." Read review
11.01.2001

Ciao members have rated this review on average: helpful

Community Level 1Nationwide...

Nationwideavenger

dreadful service from Nationwide

Advantagesnone that I can think of

DisadvantagesFor starters; timewasting, poor service, uncaring and indifferent to their customers

"In my experience Nationwide customer service is lamentable. I am in the process of transferring funds from one Nationwide fixed rate ISA bond into another, the former having matured on 18th June. I returned the forms in good time, but was told they hadn't received them, even though I had been sent an acknowledgement. I was told by way of explanation - "That came from the postroom, but here in the ISA transfer department we have no record" - can you ..." Read review
02.07.2009

Ciao members have rated this review on average: helpful

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