Well schools back and the pressure is on. I'll be back here as much as possible but may get caught u...
Well schools back and the pressure is on. I'll be back here as much as possible but may get caught up in work. Have fun and make loads of dosh! [-Mark-]
Member since:02.06.2001
Reviews:36
Members who trust:16
This review is not about the Natwest Card, but about Natwest Online Banking, a free service from Natwest that allows you to check your balance online and transfer funds.
Let me start by saying that Nawest is an excellent bank, and I have never questionned using them. It's online service however, is so unbelievably bad. When I first joined NWOLB (no not NOB) I thought it would be great to keep up with my account without going to the local. Signing up wasn't instant, and they had to send me a pin, but it was simple.
At first it was great. All I wanted to do was to check my balance now and again to check net transactions etc. I only have one Natwest account so I couldn't use transfer funds and I didn't need to sort out standing orders. My use was simple: how much money do I have.
Now Natwest has a 'new' system. It doesn't allow you to order new stationairy but all other features are there. It's now a pain to login though. It's VERY secure - you need to enter 3 (specified) random characters of your Pin and Password. This is good as if someone accidentaly gets at the information you send, they can't do anything because they only have 3 characters. However, it delays the login process by ages. Also, 3 in 5 times I try to access the site it stops loading and produces all sorts of errors. I've been trying to log in for over an hour now - it constantly gives me DNS or secure server errors, or just fails to load pages. That is absolutely disgraceful - I could have gone to the local cash mashine and been back twice in that time.
Overall Natwest OnlineBanking is a good idea, and very useful. However, due to the absolute pain it takes to do something so simple, it's not worth the hassle. Natwest should sort it's website out - if you need instant balances, use the Natwest phone service. (P.S. The ratings below refer to the bank EXCEPT for the final rating (2/5), which refers to the online service).
How helpful would this review be to a person making a buying decision? Rating guidelines
Advantages: Convenience of High Street bank credit card for payments and cash withdrawals. Decent online facility. Disadvantages: Poor loyalty scheme value, extortionate charges.
Briz_Hatchings 10.10.2001 ·
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Ciao members have rated this review on average: very helpful
Review of Natwest Card
Advantages: Excellent on-line service, good for students, air miles scheme, helpful telephone service, sensible credit limits Disadvantages: High APR, high admin charges, trouble using it on certain websites
stuartcorey 02.09.2001 (02.09.2001)
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Ciao members have rated this review on average: very helpful
Review of Natwest Card
Sep 25th, 2001
very helpful by (93%):
helpful by (7%):
