I purchased the Navigon 8110 about a month ago. From the start it wasn't doing what it was supposed to do: navigating. No gps reception, no gps receiver icon on the screen. So, after two days of trying and re-trying I tried to call the support desk. For about 5 times (each time 10 minutes waiting) no luck, the sixth time I called the sales dept. and within 3 seconds the phone was picked up! The lady promised me to send me the details for sending the device to the company for a repair. I wanted a new device because in this one I had no faith anymore. Next day: no mail received. Once again I called the support dept, this time it took me 3 times; and this time I was more lucky. The device was picked up the same day. After 2 weeks I received the same device. Now I had a gps icon on the screen, and after a hard reset it was functioning properly. Next day: no battery power, and after recharging it, no more gps reception and no gps icon. I have reset it over and over again without any luck. So I called the support dept. again and demanded a new device. Because after 3 weeks I had received a mail from the company, saying "As long as your NAVIGON PRODUCT is more than two weeks old, all we can do, is repair and send back to you." I sent the device back within 3 days!!! I am still waiting for a reply . . .
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