Next Directory

Next Directory

I've been shopping with Next Directory for quite a few years now and find it useful when I need things in a hurry and don't have time (or the inclination with children in tow) to go into my nearest town. This usually happens when, having known for weeks that I'm going out on Friday night with ... Read review

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1-2 of 2 reviews of Next Directory

One weighty catalogue!

Advantages: easy to use, attractive, next day delivery
Disadvantages: the weight! delvery cost

I've been shopping with Next Directory for quite a few years now and find it useful when I need things in a hurry and don't have time (or the inclination with children in tow) to go into my nearest town. This usually happens when, having known for weeks that I'm going out on Friday night with friends, I decide on Thursday that I've nothing to wear!
It works out more expensive as you have to pay a delivery charge, but as those of you who have, ...
...the things I like about Next Directory...
* Courier delivery on most items (not bulky household things) - my local courier is fab, she gets to know her customers like friends and knows where my goods can be left safely if I am out. This is unlike some carrier networks who give a hurried knock and are off like a shot, leaving you to make several phone calls and re-organise your life in order to get your goods re-delivered!
* Clothes ... more

cep19 07.02.2008 (07.02.2008)
Ciao members have rated this review on average: helpful
Review of Next Directory

Value for Money

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customer unhelpline

Advantages: up till now loved the shop
Disadvantages: telephone service terrible

...loyal and good customer at next directory for over 7 years, but tonight I was astonished by the way their customer service representative spoke to me.I wanted to have a order delivered to a store, rather than home. I had a query about store delivery option, as the website kept taking me back to the basket page. From the moment she answered she wanted to presume all my answers, never listened to what I was trying to ask/say and when I tried to ask ...

JenniferZ 06.10.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Next Directory

Value for Money

Wide range/choice of pr...

Helpfulness of Staff

Delivery time

Repair/Replacement Serv...

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