Nitrotek.co.uk

I am very pleased with Nitrotek. I got what I ordered very quick and the item was perfect, just as described on the website. I would definitely recommend you to use their services. I as a beginner in that r/c world am very amazed with the speed my r/c can reach, and my friends are too. If ever need an r/c vehicle again I'll order from these guys. If I get a hang of it, maybe I'll buy some parts alone to tune up my ride. I was really skeptical of buying such a product online cause I don't know much about them, but I decided after all to risk it. It was well worth it and now I know where will I ... more

I ordered a RC plane and a couple of spare parts. They promised next day delivery, faild to do so in the next 3 days. After a few days of waiting I contacted their customer support only to find out my order is still being processed. They of course charged my credit card. Nobody ever contacted me to explain the delay. Eventually I cancelled my order over the phone (having waited for over 20 minutes for someone to speak to). Even if my order had been cancelled they dispatched the parcel two days later and refused to give my my money back. Now they want me to send it back to them on my cost.I ... more

I bought a thunderbird glider for a xmas present. A couple of days before Xmas, I decided to check it over for assembly on Xmas day so that we could all share in the fun! On opening the box it appeared to have been opened before as the polystyrene was broken and was missing a part, the bracket that holds the fin onto the tail. So I had to by another present pronto. I tried to phone them but huge cues 25th in-line. I ended up going over the the 28 day limit by 2 days. The correspondence was slow. Anyway, they would not budge and refused to give me a refund. I have bought from many rc companies ... more

I ordered a helicopter from these people - not particularly cheap and not a particularly fantastic website. However the real problem is their returns policy. The goods they shipped were faulty. The first time I flew it, the electronics fried in a cloud of smoke, the battery exploded and the thing went to ground. However whilst they admitted the goods were faulty, they refused to refund saying that I should have checked it first. It's like buying a new car with dodgy brakes and crashing it because it wouldn't stop and the supplier refusing to accept responsibilty. Worse though was their ... more

I brought from this company and i regret it. The support before you buy the model is really good, they help you choose the right one for you and tell you all you *need* to know about nitro models. I decided to purchase the model *Acme Condor Pro*, at the time was priced at £179.99. I thought this was very reasonable for what is was around August 2009. As soon as it was delivered the engine was impossible to start, the fuel had leaked all over the car and box, the manual was impossible to read as it had fuel all over it. You could say this is the *in transit fault*, But does that mean the fuel ... more