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Great Software chargeable updates

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11.05.2001

Advantages:
Confidence in the System, easy of use, free updates

Disadvantages:
No free upgrades when upgrading OS

Recommendable Yes:

Detailed rating:

Instructions / Help

Ease of use

Ease of Installation

Value For Money

ReliabilityExcellent

Range of extra features / functionsGood

Manufacturer SupportGood

1 Ciao members have rated this review on average: very helpful See ratings
very helpful by (75%):
  1. Dulcie_Munroe
  2. ragdoll
  3. brianlfc
helpful by (25%):
  1. anjib

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The overall rating of a review is different from a simple average of all individual ratings.

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Like most people, I invested in Norton Anti-Virus software, to protect my system, especially as I was new to the Internet and emailing. I took advice, and shopped around, and finally choose Norton's Anti virus 2000.

For over a year, I was "Virus Free" due to the constant free updates, received through "Live Update". what a great concept, a product you get that keeps itself up to date, and even reminds you. All my trouble swere over, or so I thought!

Having gained that little bit more experience on my PC, I was offered teh chance to upgrade my OS to Windows ME, an offer I couldn't refuse, having read reviews about it, Great I thought I will be able to use Windows ME and enjoy the benefits it would bring.

After spending time upgrading to ME, off I went, thinking everything was great, I loved the idea of being able to resore my PC to an earlier date, sahould I have dne something stupid. I still had confidence in my NAV2000, that is until today!

Up popped my regular reminder to upodate my virus definitions, especially as there was a new virus on the loose.

Click on the button for Live update, adn what do I get, "Your Norton Utilites are all up to date!" Great I though, but then something struck me. I never got my usual screen during the update. Confused, I went to Symantecs site, to see exactly what my problem was.

There I found it, NAV2000 is not compatible with Windows ME, but I could, at a price, upgrade to the new NAV2001, at a price.

Here I am now, having to contemplate whether to pay the Symantec price or revert to Windows 98. Both choices leave me a little perturbed. If I can receive free updates for NAV2000, why can't they give me a free upgrade to patch the differences? Why do they also suggest a link that appears no-where on the site (For reference it tells you to click on the upgrade purchase button on the LH side of the page, it doesn't exist!)

Also why doesn't Windows Me , on installation alert you to the fact that certain utilities aren't compatible with their product.

Given that, I realise the need for Virus Protection, and will have to bite the bullet, and make a decision later on this week, any advice from CIAO member swould be gratefully received :)

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Comments about this review »

anjib 20.05.2001 12:15

We use Norton and it has saved us from quite a few viruses

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Product Information »

Manufacturer's product description

Norton AntiVirus lets you quarantine infected files, easily get help with viruses directly from Symantec researcher...

General

MPN 07-00-92018-IN, 11-00-01483-IN, 07-00-92379-UK, 07-00-91906-IN, 07-00-92021-IN, 07-00-01469-IN, 07-00-01852-IN, 11-00-01002-IN, 07-00-92020-IN, 07-00-92019-IN, 07-00-91908-IN, 07-00-91909-IN, 11-00-01448, 70H0681, 07-00-01850-EU
Category Security applications
Subcategory Security - desktop antivirus

Software

Licence Type Complete package, Media
Licence Qty 5 users, 1 user, 50 users, 1 server, 50 workstations, 25 users, 10 users
Licence Pricing Standard

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Review Ratings »

This review of Norton AntiVirus 2.0 Complete package has been rated:

"very helpful" by (75%):

  1. Dulcie_Munroe
  2. ragdoll
  3. brianlfc

"helpful" by (25%):

  1. anjib

The overall rating of a review is different from a simple average of all individual ratings.

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