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Norwich Union (CGNU)

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Norwich Union are one of the biggest, if not the biggest home insurers, I have not reviewed an insurance company before, maybe it is because making a review on insurance interesting is nigh on impossible which it probably is, after all insurance is what actuaries do when they need a thrill. ... Read review

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Protecting my manhood

AdvantagesSimple to arrange and good claims handling

DisadvantagesNeed to specify your contents amount

"Norwich Union are one of the biggest, if not the biggest home insurers, I have not reviewed an insurance company before, maybe it is because making a review on insurance interesting is nigh on impossible which it probably is, after all insurance is what actuaries do when they need a thrill. However it is an important product insurance, as in effect by having a buildings and contents policy with them I am in fact quite literally insuring my assets. ..." Read review
22.01.2008

Ciao members have rated this review on average: very helpful

Community Level 5mrpaella

mrpaella

Thou shalt not dare make a claim

AdvantagesOne of the leading home insurers

DisadvantagesRefuses to pay up for valid claims

"...this policy has been with Norwich Union Direct. I have yet to make a claim, touch wood. Well, what is covered by the policy? CONTENTS. This includes the following: Total valuables, single article, personal money, contents in garden, contents in garage, contents in other outbuildings, replacement locks, food in deep freezer, loss of heating fuel/metered water and cost of alternative accommodation. LEGAL SERVICES. This covers legal costs and ..." Read review
27.04.2001

Ciao members have rated this review on average: very helpful

Community Level 7Cheekychic...

Cheekychicken

The fastest insurance claim - EVER

AdvantagesThe cheapest by far, fast, efficient, friendly.

DisadvantagesThe wait on the claimline.

"I am writing this opinion in a state of shock, not at how useless and slow this company is, (which is the usual scenario), but how fast, efficient and friendly they are. I have had my buildings and contents insurance with NU Direct for the past couple of years. I shopped around a little and found them to be the cheapest for the level of cover I need (£32 per month for a 4 bedroomed house). I have had insurance claims in the past which all ..." Read review
22.10.2001

Ciao members have rated this review on average: very helpful

Community Level 1inani

inani

Better than extended warranties

AdvantagesNo more extended warranties. Cheaper.

DisadvantagesDoesn't provide replacement husband/children!

"...new shiny equipment, I gave Norwich Union a call. (I thought they only did car insurance, but there you go.) The nice lady on the end of the phone told me it would be £8.95 a month to cover all the stuff in the house (apart from the computer unfortunately) and that I could pay by direct debit. Sounds good, I thought, gave her my details and the policy arrived the next day. Like everyone does with important documentation, I put it in a “safe” ..." Read review
11.09.2002

Ciao members have rated this review on average: very helpful

Community Level 2Charliebuoy

Charliebuoy

Beware of the Cover you have

AdvantagesPretty Stationary

DisadvantagesPretty Crap Service

"I had a rather sorry tale to tell of my experience with this firm. I took out Home Contents ins with CGNU when I got my mortgage with Cheltenham & Gloucester. I never realy thought about it as I had never had insureance before. The premiums were taken and that was it. We had a full survey done and moved into a problem free house, or so we thought. The time came to claim, it was about 6 months after moving into our home and was for a blocked ..." Read review
25.01.2003

Ciao members have rated this review on average: very helpful

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