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9 Reviews

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Most policys seem to be the same so maybe I am harsh. I flew to Germany with Ryan Air and on the return the flight was cancelled due to fog. This cancellation in accordance to EU reglations 261... more

User Reviews

for Norwich Union (CGNU)

Rating Summary based on 9 reviews

  • 5 Stars
    4
  • 4 Stars
    3
  • 3 Stars
    1
  • 2 Stars
    1
  • 1 Star
    0

Detailed rating

  • Competitiveness of APR
  • Comprehensiveness of range of products
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • 4.1
  • 4.3
  • 4.4
  • 4.1
  • 4.8
  • 9 of 9 Ciao users found the following review helpful
    Picture of dj_truesound

    dj_truesound

    User recommends the product

    Advantages Advantages cheap, quick, great for just being insured

    Disadvantages Disadvantages small discount for staff

    I went to amsterdam last year and deiced to take out a single trip travel policy to make sure well if i got ill or my bags where stolen then id be covered. I search on the internet and found prices around £20 for the length of time i was going. i then tried to get one through work and as a member of staff i get a discount, ummmm well we get 5% not a huge amount on a small policy, other people who work in the insurance world if they get a policy through there own company discounts are above 10% at least. but with the small price of the policy i wasnt really all that worried. The internet site ... more
  • 11 of 11 Ciao users found the following review helpful
    Picture of philgee

    philgee

    User recommends the product

    Advantages Advantages Very good pricing, Annual Cover Available

    Disadvantages Disadvantages None apparent

    I have just purchased an annual travel insurance policy using www.norwichuniondirect.com website. PRICING - very competitive - we were quoted £45 each for a single trip policy (within EU) through the travel agent, the ANNUAL policy from NU came out at £82 per year (for WORLDWIDE cover) for the pair of us. We go on holiday three times a year...so this policy will prove its worth after just one trip.(These figures based on our ages of 34 and 38) EASE OF QUOTATION - very very easy to navigate the website and it was nice a quick too - I hate hanging around for pages to load! OVERALL EFFICIENCY ... more
  • 12 of 13 Ciao users found the following review helpful
    Picture of Trevor-wilson

    Trevor-wilson

    User recommends the product

    Advantages Advantages simple and fast

    Disadvantages Disadvantages none

    Getting a quote for travel insurance for 2 weeks in cyprus started off at £96 for two of us from various travel insurers so searching the internet Sreentrade came up to find the best quote searching all those available, and this it did at £11.50 from each, thinking that there must be a catch I checked the company out and found it to be underwritten by Norwich Union and proceeded to purchase the cover. Alldocuments were sent to me promptly and being a recently retired Insurace agent I have read all the terms and conditions and the cover appears the best that I have Seen, Only when and if a clam ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of Maharaja

    Maharaja

    User recommends the product

    Advantages Advantages Very Competitive, on-line quotes easy to obtain

    Disadvantages Disadvantages none

    I recently purchased single trip travel insurance to the USA through Norwich Union, the service was fast, efficient and cheap. The web-site provides an online quote, which came to £28, and is very easy to use. Answer a few questions and hey presto job done. You can call for a quote if you prefer. The price NU quoted was far cheaper than other providers. I asked for quotes from several, including Tesco (£43) and Natwest (£41), and found that most of them are simply resellers of insurance that is provided by other insurers - which means they are selling on a commission basis - therefore dealing ... more
  • 6 of 10 Ciao users found the following review helpful
    Picture of DuncF

    DuncF

    User recommends the product

    Advantages Advantages Dealing with the largest insurer, Good customer service.

    Disadvantages Disadvantages Prices may be based as much on loyalty to your bank as they are on insurance risk.

    If you call: HSBC, First Direct, Abbey National, National Trust ATL and most unions, along with many other groups, you will end up speaking to the same operator? These banks and other organisations act as brokers selling insurance on behalf of CGNU. You probably wouldn't be too shocked to discover that. What might surprise you is the fact that you will be directed through to the same operator when you call these agencies! They operate in partnership with CGNU and basically take a percentage in return for giving the business to the insurance company. What does it mean for you? 1. You may well ... more

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